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admin

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  1. Hi Jpollockrn, Please make sure you are using Intella 1.7 After you have indexed the 20 PST's. Add you keyword list and select "Combined Query" at the bottom of the Keyword Facet, then Search. The search should begin. The biggest slow down is the keyword highlighting when wildcards are used in the keyword list.
  2. Intella connect is now released. Please contact support if you would like to get the official release.
  3. Hi Adam, I have sent you a new password via email. Did you get it?
  4. Intella 1.7 available for download Vound is pleased to announce the official release of Intella and Intella TEAM 1.7. Intella 1.7 is available for download from the Vound Support Portal after logging in with your email address and password. It is located in the downloads section of the support page. Major highlightsIntroducing a new product: use Intella Connect to review a case through a web browser. [More information on Intella Connect here] Added support for decrypting various file formats (e.g. NSF, PDF, ZIP). Improved Previewer interface. Deduplication is now available in all Details views. Considerably extended export options. Default Saved Searches for finding credit card numbers, social security numbers and junk mails. The Date facet can now search specific days and/or times. Keyword search can now use currency symbols, percentages, etc. Release Notes: http://www.vound-software.com/docs/1.7/Intella-1.7-Release-Notes.pdf Note: Users with 1.6 activated dongles need to use Dongle Manager.exe to update their dongle to 1.7. [Dongle Manager.exe instructions here]
  5. Hi All, As the official release of Intella connect is due in the very near future. We will not be building a new beta. We will let you all know when you can get the official installer from the main site. Thanks for all the great feedback so far.
  6. Hi Dan, This error was fixed in the 1.6.4 version. Can you tell us what version you are using?
  7. Hi All, I have been testing Connect using Google Chrome Extensions. Some Extensions require you to be online others don't. I am sure there is similar extensions for FireFox adn IE. More testing is needed but here are a few I have tried. Force Incognito Mode Sets any site (i.e. your Connect Server) to always run in Incognito mode. Very useful for keeping your PC from Caching Connect data. https://chrome.google.com/webstore/detail/ghost-incognito/gedeaafllmnkkgbinfnleblcglamgebg Session Buddy Good log of what you did. https://chrome.google.com/webstore/detail/session-buddy/edacconmaakjimmfgnblocblbcdcpbko Translate Selected Text Translates selected text. https://chrome.google.com/webstore/detail/translate-selection/goanabmlmgfinmjohhepcpffcnkeobjm Context Menu Select Text, Right Click and search various search engines for that text. https://chrome.google.com/webstore/detail/context-menus/phlfmkfpmphogkomddckmggcfpmfchpn Search Linked in Searched Linked in for that user. https://chrome.google.com/webstore/detail/translate-selection/goanabmlmgfinmjohhepcpffcnkeobjm Please let us know if you have any other suggestions.
  8. Hi Phil, Intella Connect does not use a dongle at the moment, it is purely a trial license. For Connect to use a dongle we would have to put the " Intella Connect Product "beta 2" on to your dongle. So in effect Connect ignores your dongle. We use a trial license at this stage to ensure that beta's are not used past 30 days . In the past we have had people reporting bugs from old beta's when they should have been using the new beta. Not sending people a Connect license for their dongle ensures that does not happen. I am not sure why it ran on one PC and not the other when you were local to the system. Could be the trial license did not install correctly on the first system.
  9. Hi All, Greg Mann from www.xanalys.com created an article in the publication below. It shows how you can extend the results of Intella by using Intelligence software to get a much bigger picture of the case. http://leiu.org/content/insight-2013 We would enjoy feedback from anyone using this type of approach...
  10. Hi All- thanks to all those who have asked for a beta in the last week. We have beta 2 due Monday next week. We will send you that as soon as it is released.
  11. It takes a very unimaginative person to only spell things one way :-) I was always fond of the auto correct typo nutella.
  12. Hi Hagrid, For security we use a rented forum (i.e. we don't host it). So setting are a bit out of our control. However I will forward your questions to the IPS community support. They may have an answer.
  13. Intella 1.6.4 available for download Vound is pleased to announce the official release of Intella and Intella TEAM 1.6.4. Intella 1.6.4 is available for download from the Vound Support Portal after logging in with your email address and password. It is located in the downloads section of the support page. Highlights Added six new date fields in the Date facet and Details table, covering File Created, File Last Accessed, Start Date, End Date, Due Date and Last Printed dates. Improved indexing of non-email artifacts in PST files, such as calendar items, tasks, etc. Added the ability to export non-email artifacts to a PST file. Added support for indexing winmail.dat attachments. Configurable display time zone per source. Each source now has a time zone setting that can be used to indicate the suspect PC’s time zone. All dates of items obtained from that source will be displayed in the specified time zone. The time zone can be changed at any time in the Source Editor. Various performance and stability improvements. For more information see http://www.vound-sof...lease-Notes.pdf. Note: A dongle activated for 1.6 will be able to run 1.6.2/3/4. See the release notes for new dongle update features! For additional information, please contact our support department by submitting a support ticket on our website.
  14. Hi dpmills and jcoyne please check PM for installers...
  15. WaltS and Harishdeopa - please check your PM installer links sent...
  16. Hi Mitch PM sent with installers. Would not be a beta test with out you :-)
  17. Hi All, PM with installers sent.
  18. Troubleshooting Advice Below you can find a few common issues you might encounter while using Intella Connect Beta. 1. You receive an error "Unable to find a license" on the reviewer computer This means that the Intella Connect application cannot find or use the HASP trial key used to secure Intella Connect. The most common cause for this is that Intella Connect is being run on a Virtual computer (VMWare, Virtual Box, etc) or via remote desktop (RDP). [image above shows license error] 2. The Intella Connect icon in the Windows system tray shows a small warning sign This means that the Intella Connect application cannot find or use the HASP trial key used to secure Intella Connect. The most common cause for this is that Intella Connect is being run on a Virtual computer (VMWare, Virtual Box, etc) or via Remote Desktop (RDP). [image above shows warning sign on Intella Connect logo] 3. A page is not loading properly in Internet Explorer 9 or 10 We have tested Intella Connect in IE9 and haven't spotted any issues so far. However, we know that Connect cannot work properly while Internet Explorer is running in so-called Compatibility Mode. [image above shows the Compatibility View issue while accessing Connect in Internet Explorer]. If this is the case for you, then please make use of the following solution which disables Compatibility View. There are a couple of ways of doing this, the first one being available from Developer Tools: Open up Developer Tools by typing F12 while Internet Explorer is open. At the top of the Developer Tools panel you can see a "Browser Mode" label which most likely is showing "IE9 Compatibility View" in your case. If so, then please click on it and choose "IE9" from the drop-down list. Refresh the page (type F5). The second option is to disable Compatibility View via the Tools main menu: (optional) - show main menu. While having IE opened, press the ALT button. This should bring up Internet Explorer's main menu. Go to Tools > Compatibility View Settings. See if the Case Url is listed in the Websites list. If so, please remove it. Check if Display intranet sites in Compatibility View is checked. If so, please uncheck it. Close the windows and refresh the page (type F5). If the problem persists, please use Developer Tools again to check the contents of the Console and Network tabs for possible errors and send those to us via one of our support channels.
  19. Hi Adam, Love to have you as a tester... I will email you the details...
  20. Instructions for using and sharing a case with Intella Connect. ****** Please note that the trial license does not allow the use of RDP or Virtual computing ******* Intella Connect can be used to open and review any case made with Intella 100, Intella 250, Intella Professional (Pro) or Intella TEAM Manager. For this demonstration we are going to use Intella Connect to review a case made with Intella TEAM Manager. The image above shows the Intella TEAM Manager and Intella Connect icons on our Desktop. Above we see the Intella Case Manager showing a number of cases made with Intella TEAM Manager. Installing and starting Intella Connect Install Intella Connect by running the installer. Next, double-click on the Intella Connect icon on the Desktop or select Intella Connect from the Start menu. Note that no splash screen or window will be shown when you start Intella Connect. Instead, an Intella Connect icon will show in the Windows system tray. Locate the green Intella Connect logo in the system tray and either: double-click on the icon, or right-click on the icon and select "Cases". This will open the Intella Connect Dashboard in your web browser. When requested for a user account, enter "admin" as username and "admin" as password. These are defaults that can be overridden by modifying *.properties files. Sharing a Case Select the case you wish to share by clicking on the case name in the Dashboard. This will show the case details on the right of the page and allow you to access the settings and share function for that case. Please note: the first time you share a case, you may be asked to set the Windows Firewall to allow networking for Intella Connect (see image below). Click Settings to set the TCP port and passphrase for that case. Once complete, click Share. The image above shows the case having been shared. Note the location of the case address and port, highlighted by the red arrow above. Reviewing with Intella Connect The case is now ready for review from a networked computer. Open the listed case URL on a remote computer that has TCP/IP access to the computer specified as the Intella Connect server. In the example above the case URL is http://192.168.1.24:8081 When this page opens, the user will be asked for a username and password. The username can be anything. The password is the one set in the Settings box described above. Once logged in, you can use Intella as usual.
  21. Vound is pleased to announce the official release of Intella and Intella TEAM 1.6.3. Intella 1.6.3 is available for download from the Vound Support Portal after logging in with your email address and password. It is located in the downloads section of the support page. Major highlights Indexing of disk images (EnCase E01 and L01 formats, DD format). Indexing of Microsoft (Hotmail) and Yahoo search warrant results. Indexing of nested mail containers (e.g. a zipped PST attached to an email in an Mbox file). Keyword search improvements: search specific fields (From, To, etc.), use wildcards within phrase and proximity queries. Officially supported 64-bit version. Support for 64-bit MS Office and Outlook. Improved indexing performance. Improved indexing reporting: speed graphs, overview of encountered item types and errors. Lots of cellphone-related improvements, such as XRY’s latest XML format. Functionalities for restoring tags and other annotations from a broken case. Added a Spanish translation. You can find detailed release notes and case upgrade requirements for Intella 1.6.3 from the link below: http://www.vound-sof...lease-Notes.pdf Note: A dongle activated for 1.6 will be able to run 1.6.2. See the release notes for new dongle update features! For additional information, please contact our support department by submitting a support ticket from our website.
  22. Hi Hagrid, Form our own testing we have found that using USB2/3 will slow case processing by a factor of 5. We would not suggest doing more that a few gig case using USB unless you have the time to wait. Any way you can use 2 x esata?
  23. Hi Hagrid, I regularly index over 1300 PST at one time. Total size is 650 gig. So size or amount is not the issue. I would expect 50 gig to take 2-8 hours depending on setup. Should be no need to split it up. Can you give some background on your computer and set up? How many drives: What type of drives: Ram: And so on...
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