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AdamS last won the day on October 26 2018

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  1. Alternatively you could produce a report of the messages to CSV, then copy out the relevant message you are interested in.
  2. Sorry Vince the issue didn't occur again so didn't chase it any further
  3. I'll check on that next time I'm at that particular clients as I don't have access at the moment.
  4. Just wanting to revisit a wish I had from 2015 to bring it back to life. The timeline view for intella, currently we can't do anything except export to PNG graphic file. Adding the ability to export to HTML or Excel would be a huge benefit. I'm constantly asked for timeline graphs/presentations from clients and have to resort to looking at other Analytics tools which are not exactly built for simple timelining, although they do an admirable job it seems a pity to waste the perfect timeline already showing in Intella.
  5. Yes sorry, that's the option, and I should have clarified this is being seen on Intella Reviewer only.
  6. I'm seeing some unusual behaviour and wanted to check if anyone else has seen this. When previewing an email we go to "print report" option, we then have two "yes/no" questions to answer (Include Attachments AND print preview view) which we select yes on both. When the print preview appears the second page of text containing the bulk of the email body is blank. This only occurs when selecting the "print preview view" option, if we select no for that option then the print window renders the 'content' view and there are no issues. My first thought was that this was an HTML rendering issue as the computer in question had IE as the only browser, so I installed Chrome, made sure that was the default browser and the issue appeard to go away. However it has no reared it's head again and the second page is always blank.
  7. Hi John, I'm sure there is a way to acheive what you want using various AND / OR functions and the inlcude/exclude options, however I've found that building complex searches with simple steps gives a good result and some comfort that you are getting the results you wanted. To accomplish this I would use the following method: In the Facet Search windows select Type then in the window below select Communication-->Email and click search Click on the big ball to select emails then go to the keyword search window (top left), click Options then put tick in the boxes From and Sender Click on Search again to close this little window and type the email address in the Keyword search window then click search You should now have 3 balls in the Results window, click on the middle intersecting ball which should be all the emails sent From the email address In the Details window select all these itmes and tag them all "Emails AND From Address" or something that makes sense to you Clear everything Repeat step 1 and 2 only this time at step 2 tick the boxes for To, Cc and Bcc You should have 3 balls again, select the intersecting ball and tag those results "Emails AND To Address" or similar You now have 2 working tags with all your emails TO and FROM the relevant email address. To isolate those with attachments simply bring the tag up by highlighting the tag and clicking search. Ensure the "has attachments" box is ticked in the Column selector (small box with green tick directly under the word timeline, middle right side of screen). You can then sort the emails based on that filter and highlight the ones with attachments and tag those accordingly. It seems like a lot of steps, but trust me the more you use the software the quicker things move, that process would generally only take a minute or so.
  8. Hi Jon, just thought I'd check in on this question to see if there is any update.
  9. Thanks John, I'll delve into that and see how we go
  10. Intella has pretty strong inbuilt support for detecting and identifying different languages, however I'm in a position where I have a large number of Japanese documents/emails etc and wondering what my options are here. Does anyone have any experience with translating documents of this nature in such a way that I can still make use of Intella for review?
  11. Jon is this specific to Intella TEAM when importing the work product from viewer licenses? I know there has been talk in the past (and it was hinted that it was not far away) of full case merging rather than just importing the work product from Viewers. By that I mean two completely independant cases with different custodians etc..
  12. Hi John, I can't see an email thread tab in the preview window, there is however the email thread listing under the facet search window. It could be that I'm misunderstanding how the "hide non-inclusive" function is meant to operate, I just took it literally. Even when I go to the "email thread" facet option and pick one of those items with multiple emails listed in the thread, selecting or unselecting the "hide non-inclusive" option has no effect. Edit: There may be something deeper going on with this data set as I looked in the "non-inclusive" field for the Details window and no emails are showing under this field, so that makes perfect sense that the hide non inclusive would have no effect. I will re-run the email threading process and tick discard previous threading data to see if perhaps something went awry with the original threading process.
  13. I'm concerned that I'm setting something incorrectly when attempting to use this feature as I'm not seeing any emails hidden after running the process and selecting 'hide non inclusive' Picking a simple chain where there are 3 or 4 emails with only 2 participants and I can clearly see the back and forth, but all emails in the chain are still visible after threading and hiding. Is there something I'm missing in the process?
  14. I'm assuming not as I can't find any mention in the user manual, but thought I'd confirm/check here. Does Intella support the NSRL list from NIST?
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