*.olk15Message - is there a way to include in Intella?

[Jonas]

Hi, In a recent case I came across loads of *.olk15Message files originating from an Apple Mac computer. It is easy (using Encase) to identify these as some kind of e-mail files. Searching for the file extension type on the web, I found information of that the file originates from the MS Outlook client for Macintosh.

Since my Intella (v2.1.1.) identifies the files as "unknown binary file" (not displaying any content) I want to know if there is a way to force these files to be indexed or if there is future plans for including these in the standard indexing.

Anyone who can share some more insight or a solution?

//Jonas

 

[jon.pearse]

Hi Jonas,

Currently Intella does not support Outlook for Mac. This is on our road map to add, and it will be available in a future version.

The only work around is that you convert the mail to a supported format using a 3rd party tool before indexing it. 

 

[Jonas]

Thanks Jon for you quick response. Not a critical issue for me right now. Looking forward to future support (hopefully not that future though ?).

[AdamS]

Hi Jon, just thought I'd check in on this question to see if there is any update.

[jon.pearse]

Hi Adam, the team are working on Outlook for Mac and the new Apple mail format now. They should be complete either in the next release (November), or the release following that.

[fuzed]

Have a similar issue with a Mac, intella doesn't appear to associate attachments with the emails, i.e. it is unable to tell me which emails are associated with which attachments, which isn't great as I've got a case that the client wants access to and most of the material is within the 'INBOX.mbox' on the drive that was processed.

Any thoughts on how I can make this useable for the client? 

[jon.pearse]

Hi Fuzed,

Is this Apple mail or Outlook for Mac? If it is Apple mail then we may be able to provide a pre-release snapshot that you can try.

[fuzed]

Hi, I've got another case which requires OLK15MSGSOURCE files converting - intella doesn't see the emails, and I'm struggling to find something to convert it.

Were running the newest version of intella, but we've not had any luck.  Has support for this been added as of yet?

[jon.pearse]

Hi Fuzed,

The next release (2.3) has this functionality. 2.3 will be released in the coming days. But, if you want to try the new functionality now, we can provide you a snapshot version for testing. Please submit a support ticket to https://support.vound-software.com if you would like to test OLK15 in the snapshot version.