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fuzed last won the day on March 15 2018

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  1. Guys/Girls, I've got a new server that's been setup and ready to be used for Intella, I'm migrating the data to the new server but not all in one go, so old server is up and running but I need it active for clients. I have an self signed certificate (from previous server manager) which I need to use, but am struggling to get it all to work. I'm trying to understand get the certificate to be recognised by Intella, I've added the new certificates to the Java Keystore, but Intella is asking for the certificates to be added also. Any guidance is appreciated, I don't understand all this certificate stuff so fumble my way through it most of the time.
  2. Thanks Jon, that's what I ended up doing in the end and it worked perfectly. Thanks.
  3. Thanks for the reply Jon, I didn't follow this up as the Pivot table did the job.
  4. I have a case where the client wanted to sift the data before allowing access to the data to another client. They've sifted the data and have since tagged everything they do not want to share. I want to create a new case with all the material excluding the tagged material. I did export all the data initially but found that it exported the data differently, and we ended up with over twice the original data. How can I do this so the data looks the same as the original data?
  5. I was going to ask the same question, but not I note you had no reply.
  6. Thanks Jon, not really what is wanted. They want to know how many emails from each sender within the tagged items. I've exported the list of emails and then created a pivot table to count the email addresses - they were happy with that. Not sure it can be done within Intella.
  7. I hope this makes sense: The client wants to be able to review some tagged items mainly to quantify how many emails came from an email address, but they want to determine how many emails are from each mail address and there are alot. Thoughts?
  8. I thought as much, thanks Jon.
  9. I have a case where numerous devices have been seized and the client wants to be able to review video footage, obviously this could cause bandwith to be used heavily on the server, but is there a way to do it in Intella connect, or would the client have to tag/export those items they want to view?
  10. I've now worked out the issue, and it was a simple one, Intella MUST be run as administrator - this then allows intella to open the browser to request authorisation.
  11. Thanks igor_r - I tested with thunderbird and it can work, but you have to install an addon which then allows you to export all folders to MBOX format. So a few options available that will work. I can use Axiom to get the google drive data, as this retains the folder structures.
  12. I've downloaded my mail account using google takeout and processed in Intella, I've noticed that there is no folder structure at all, so am looking for alternatives to downloading gmail emails, as the OAuth side of things with intella does not seem to be working for us at the moment. This is for testing purposes before I work on a clients google mail account. I'm thinking of using Thunderbird to download the mail account, but is there a way of processing thunderbird email and keeping the folder structures? I've not tested it as of yet, as I'm in the process of downloading the data.
  13. Thanks, I've given this a try but it's still throwing up the same error - unsure of why - I've disabled two factor authentication for the time being, and I'm an administrator of our Google accounts (workspace).
  14. doing some testing, I've used web application, desktop app - neither work - and I end up with exception errors within Intella... see screenshot.
  15. The choices have changed, normally we are told to select other, but here we do not have other.
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