jcoyne Posted December 10, 2016 Report Posted December 10, 2016 Hi Guys, I'm investigating options for backing up a production connect platform at a specific time to allow backups to take place. If I shutdown the IntellaConnect service whilst the cases are still shared, will this could data corruption problems with the cases, or will the shutdown gracefully unshare the case before terminating. My plan is to issue a service stop command at say, midnight. Run some sort of rsync script for the backup, then start the service again later in the morning.
AdamS Posted December 12, 2016 Report Posted December 12, 2016 Jcoyne I've been running live backups on my Connect server for quite a while with no issues, provided your backup tool of choice uses Volume Shadow Copies then I don't think shutting down the services is necessary. The only down side is that if anyone is actively reviewing data at the time it is quite slow.
ŁukaszBachman Posted December 13, 2016 Report Posted December 13, 2016 Hi jcoyne, Yes, cases should be automatically unshared gracefully when you shut down the IntellaConnect service.
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