Jump to content

Shutting Down IntellaConnect Service with cases still shared


jcoyne
 Share

Recommended Posts

Hi Guys,

 

I'm investigating options for backing up a production connect platform at a specific time to allow backups to take place.

 

If I shutdown the IntellaConnect service whilst the cases are still shared, will this could data corruption problems with the cases, or will the shutdown gracefully unshare the case before terminating. 

 

My plan is to issue a service stop command at say, midnight. Run some sort of rsync script for the backup, then start the service again later in the morning. 

Link to comment
Share on other sites

Jcoyne I've been running live backups on my Connect server for quite a while with no issues, provided your backup tool of choice uses Volume Shadow Copies then I don't think shutting down the services is necessary.

 

The only down side is that if anyone is actively reviewing data at the time it is quite slow.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
 Share

×
×
  • Create New...