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ŁukaszBachman last won the day on April 19 2019

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About ŁukaszBachman

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  1. Hi, Unfortunately we don't have this feature covered in the UI yet. You'll need to go to your file system and delete the relevant XML file manually from the following location: C:\Users\ACCOUNT_RUNNING_CONNECT\AppData\Roaming\Intella\coding-layouts Since layouts can be cached in memory, this change will be propagated when case is unshared&shared or when it goes into idle mode after 30 minutes of inactivity.
  2. I doubt there is any way to hack around it, unfortunately. However this feature request makes a lot of sense, so I will add it to our ticketing system.
  3. Indeed we don't have that feature yet. I assume you'd also like this export to include text surrounding all search hits? I will add a feature request for it to our ticketing system.
  4. Hi, Are you still seeking some guidance here or have you managed to resolve this already?
  5. Hello Serge, You would need to redirect this question to the same channel which you used to register for training. Our engineers are not directly involved in this process.
  6. No extra configuration should be required, I think. I would try to compare URLs generated by Connect with proxy OFF and ON. That should give you an idea where the URL rewrite is broken. If you tell us what that place is, we will try to further investigate. Without knowing which URL is rewritten and how we can't really do much. Obviously you could replace your production URL with some placeholder value.
  7. Hi Lancenudd, Which proxy configuration file are you referring to? Over the years we've seen few customers using proxies and if it worked out of the box depended on the proxy being used. Sometimes they ran into small UI limitations (ex. icon not rendering fine due to wrong URL rewrites), but in general it was working fine. Can you further describe in details the problems you are seeing with redirections?
  8. Hi Fuzed, I just replied to your support ticket, where you posted the same problem. I did few tests on my own and I don't see any issues with the software, so I think it may be a problem with choosing the wrong settings. You can change date formats to any custom one. This is described in section "15.2.11. Load file options" if Connect User Manual. Sorting options are described in "15.2.17. Reports and ordering". Hope you will be able to figure this one out!
  9. Hi Jason, I agree with you and I'm happy to announce that next version will get following improvements: Ability to edit tag's parent New permission allowing to create new tags (granted to everyone by default) New permission allowing to edit tags (granted to everyone who already had ability to delete tags from created by other reviewers)
  10. Hi Neil! I noticed that the exact same thing was reported in. We already have an internal ticket about extending this functionality, it just needs a bit of time to get into a development queue. Thanks for pointing that out!
  11. @Jared, I think that this will get created if you create an Export Set while running your production. Intella will add a new column then which you can see in Items Table or use in further exports.
  12. Hi again, What you can try to do is to extend the default timeout of 3 minutes to a larger value by means of trial and error (4, 5, 6 mins...). To do this one has to modify "C:\Users\ACCOUNT_RUNNING_CONNECT\AppData\Roaming\Intella Connect\prefs\user.prefs" file by adding the following line: ReverseProxyTimeout=XXX where XXX is the new value in milliseconds (defaults to 180000). Intella Connect restart would be required. In general it should be ok to do this, but keep in mind that such timeouts are added for a reason and setting this value too large can result in performance d
  13. Hello Stephan, This all sounds like good ideas to me, I'll include them in our roadmap for the future. We have some long-term plans for improvements in overall experience of using tasks in Connect, where I would like to address these as well. Leveraging Nodes for background tasks is also something that we are planning to do, but that one will be the hardest to do. Thank you for sharing your thoughts and feedback. P.S. Current version allows for stopping (removing) tasks which are running, but this depends on the type of the task (not all of them support this feature).
  14. Hi Margaret! The "Combine queries" option is enforced when there is more than 7 keywords in the list. We made this decision so that you don't evaluate all 98 keywords at once, which will likely not be of much use. That being said, please note that Intella Connect 2.3.1 will allow you to explore your keyword list and search for individual queries contained in it. Here is a relevant snippet from the Release Notes:
  15. I renamed the button to "Finish source management", to avoid confusion. This change will be present in upcoming 2.3.1 release.
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