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ifinch001

Intella 2.0.1 Empty Processing Time

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Hello,

 

I currently have an OST that is processing in 2.0.1 and seems to have stalled out. It spent about 2 hours actively processing about 550,000 items as I would expect, but since then, it has elapsed 16 hours with no additional items processed. Has this been encountered before and is it a known issue? Is it a bad/corrupt OST? Or am I just being impatient and there really isn't an issue?

 

For an environment baseline, my machine has 32GBs RAM, 8 core CPU, 4 active crawlers, 2 GB memory per crawler (set in the ini file to fix a previous issue), and I have indexed PSTs/OSTs larger than this 31GB one perfectly fine. Any thoughts or suggestions appreciated.

 

Thanks

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Hi, there may be an issue with the OST file. You can try the ScanPST.exe utility provided by Microsoft to check and fix issues in PST/OST files (always make a backup of the file first). This tool is usually provided with the Outlook product.

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OST's always seem to cause issues one way or another. Do you have any tools to convert the OST to a PST?

 

Kernel and Systools both have excellent software for this that is quite cheap. I use them both regularly when I have an issue like this. 

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Having the same issue with a 47GB PST.  It runs through the PST very well but then stops and now is crawling for the last 3-4 hours with no additional results.   I rant this a couple times already and did a scanPST in between the last time which reported and fixed errors.  

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At 47GB Intella will take a long time recovering deleted. Was this a natural PST (made by Outlook) of a PST exported by a program?

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