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ifinch001

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About ifinch001

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  1. I had a question regarding embedded images on emails and if someone has a workaround, it would be appreciated. Test Environment: Intella 2.2.1 and a single email with 0 attachments, but multiple embedded images. Specifically, the embedded images are signature block pictures, a image that was copy-pasted to the email, and another of unknown origin. My goal is to be able to index that email and get a result saying that there is only a single item in the index. More specifically, I want to PREVENT Intella from peeling out the images found in an email unless they are explicitly atta
  2. Attempted to use ScanPST.exe and no luck, still hanging on the PST for multiple hours after crawling appears to end.
  3. Hello, I currently have an OST that is processing in 2.0.1 and seems to have stalled out. It spent about 2 hours actively processing about 550,000 items as I would expect, but since then, it has elapsed 16 hours with no additional items processed. Has this been encountered before and is it a known issue? Is it a bad/corrupt OST? Or am I just being impatient and there really isn't an issue? For an environment baseline, my machine has 32GBs RAM, 8 core CPU, 4 active crawlers, 2 GB memory per crawler (set in the ini file to fix a previous issue), and I have indexed PSTs/OSTs larger than t
  4. My company currently has 3 licenses of Intella and this problem persists with any computer that runs 1.9.1 and we try to export a large number of emails to a pst. This has worked perfectly fine in the past, so i don't know if 1.9.1 was the issue or if 2.0 fixed it. Regardless, I have tried different versions of Outlook (2007, 2010, and 2013), thinking that may be the issue, but it doesn't seem to matter. Here's an example situation. I have 3 internal drives, one where the case lives, one for the source evidence, and one for the export data. I have an index where I am trying to export out 5
  5. Thank you for the answer on this. However, I have a follow-up. Occasionally, in the FROM field, it shows just the name and email address for some messages and NOT the name and company, but for others it shows the name and company but NOT the name and email address. The behavior appears to be inconsistent. We are seeing some that show the name and email address in the FROM field for messages sent to people outside of the organization, as well as name and email address in the FROM field for messages sent to people inside of the organization. For instance, we have some messages where
  6. Just a quick question. When I review an original email in an OST in Outlook, it has only a single name in a given field, e.g. "Bob Smith <BSmith@company.com>." However, when I process the OST in Intella (1.8.4, 1.9.1, 2.0.0 all appear to do this), there is an additional form of the name in the Preview and Contents tabs, e.g. "Bob Smith </O=Copmany...>" (See example below). In the client's eyes, it appears that the email had the individual in the TO field twice, sparking a question as to why. What original in Outlook and Intella Header tab displays: To: Bob Smith <BSmith@com
  7. Any updates as to whether or not this will be in future versions? Or is it still a "maybe" type of feature?
  8. Coming back to this topic a year and some change later, has anything been added (or plan to be added) similar to what is mentioned here? Or any changes to deduplication in general between the 1.8 versions and 1.9 versions (particularly 1.9.2 and/or 1.9.3)? A configurable hashing formula to fit specific needs for deduplication would be phenomenal on many fronts, allowing the user to fine-tune how deduping is performed. I apologize for bringing an old topic back to life, but this problem apparently still persists for my company (same as OP).
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