ShaunC

No worries Marco - good to know the options. I'll need to speak to our case management system provider to see if they can watch folders - I suspect not at this stage. Thanks

Hi all, My organisation is not yet using Connect, but it's currently our planned future state once we have an ICT environment that allows me to use it. Our investigators and legal team use a case management system that is also accessed via web browser. My understanding (from having a look at the Connect Reviewer manual) is that exports are handled similarly to Pro in terms of how you want the output files to be treated, and the output is a zip file that is shipped off to the browser's download functionality? Our case management system supports Drag-and-Drop from the local filesystem. Which leads me to wonder whether it could be possible to Drag from Connect and Drop directly into the case management system? If so, this should make the task of saving relevant documents into the case management system a bit quicker/easier for individual files? I'm very far from a web developer - is this even possible? I just opened a OneDrive tab and an online Outlook tab and tried to Drag/Drop a file from OneDrive to an email and it didn't work, so maybe it's just not technically possible?

That's odd - I've just done a test and I get all that metadata in the PDF render - v2.6.0.3. Is your "type" listed as "Calendar/vCalendar File" ? My settings are pretty close to default I'd think (I clicked all the "Configure" boxes and in all of them everything was selected):

If you're only looking at email data, you might consider "agent:" as well You will get more results as it returns those hits in document metadata, but you can also just limit the search to Type>Communication>Email as well?

This is directly related to my recent post as it would give me a pretty decent option in that situation to accomplish what I need, but can see how it would be useful in other situations too. I would love another grouping in the facet which groups the email addresses by domain gmail.com (10,000) hotmail.com (7,500) hotmail.co.uk (2,222) Cheers!

If it's simpler to implement, instead of having to do it make changes to the main GUI, you could maybe expose the options into their own config file which would be read on program execution, like how you can go in and change the debug level in logback.xml I daresay most people wouldn't be wanting to play around with it to much - either purely alphabetical, or favs at the top and then alphabetical, etc - they'd probably figure out what works for them best in a couple of iterations and never have to touch it again The other place that could make sense (without having to change the main GUI would be to add it as a tab in Preferences where you could drag and drop the order

I third? this feature :)

Hi Brains Trust - just throwing this out there in case someone smarter than I can figure this out, because I've been going over it for an hour and am giving up! I have a case with primarily PST files as the source material. We have 6 "subgroups of interest" based on email domains. Emails To @domain1 Emails From @domain1 Emails To @domain2 Emails From @domain2 Emails To all other domains Emails From all other domains 2, 4 and 6 are simple - restrict to Type>Email and use the Check boxes in the search "Options" to filter From/Sender on domain1 and tag #2, filter on domain2 and tag #4, exclude those 2 tags and the remainder is #6 Likewise 1 and 3 are simple - use the Check boxes in the search "Options" to filter To/CC/BCC on domain1 and tag #1, filter on domain2 and tag #2 Where it gets tricky is that any given email can be To/CC/BCC multiple domains. Tags groups #1 and #3 will already include emails that were also sent to any other domain as well as the domain of interest (and this is ok, we're happy for this - if we want only that domain we can mess with recipient count, To only, etc). I can't just exclude #1 and #3 and tag the remainder as #5 as there are emails in #1 and #3 that have also been sent to "other domains". The only way I can think of to do this is to use the "Email Address" facet and expand "All Receivers" and manually ctrl click to select the "all other" addresses. There are the two filtering options down the bottom of that pane where I know I can put in say @domain1 but that filters to include that domain, I tried "!@domain1" and "not:domain1" to try to do a negative filter on the list but that didn't work. There are some 553k addresses in "Email Address" > "All Receivers" so the manual approach is not, shall we say, "appealing" or "tenable". Has anyone had to solve this problem before or can think of a way to do this? Cheers!

And downloading now - cheers

I'm getting a 404 error for the EXE link on the downloads page actually

Lovely - thanks Mateusz

I re-indexed the sources in both source cases (remembering I'm using a Compound case here) I also re-OCR'd the items in both source cases, however I believe it was set to skip items already OCR'd. I then opened the compound case and searched the phrase again and it still did not return the PDF I expected I then re-OCR'd the item itself directly (while in the compound case), and that did then enable the PDF to be returned in the phrase search Is this intended and should be an extra step in the case conversion steps, or is this a bug and the PDF should have been responsive without having to re-OCR it?

Hi David, I found a PDF in one of my test cases that has a DJI Drone user guide that has the % symbol present many times (where it is talking about battery life) When I check the "words" tab, just the numbers are present - ie the manual shows "88%", but the index just has "88" recorded. I suspect that the index just discards the symbols entirely.

Hi all, I have a compound case that I have upgraded to 2.6 (I'm using Intella Pro). I have yet to re-index the sources as it's hundreds of GB and we're actively using the case. I've performed a keyword search for a phrase, and I get matches in several Word Documents. There is a PDF document (that was OCR'd prior to case conversion) in which I can see the phrase in the OCR tab of that document, however the PDF is "unresponsive" to the search. I tried copying the text out of the OCR tab of the PDF and pasted that into the search box in case there's something funny going on with a character being substituted (like a lower case l for a 1 or something) and it still doesn't get returned. I don't have anything de-selected in the searching options drop-down. Checking the "Words" tab for the document just shows the words from the metadata of the file (this could well be normal behaviour - I've never looked to see if the OCR words get added to the "words" tab before to be honest.) Something a bit interesting/weird is that once I search the phrase (with my "unresponsive" PDF already open in a preview window), that phrase gets highlighted in the document. I then tried other OCR'd PDF files and the same thing happens - they are unresponsive but when previewed the phrase is highlighted anyway. I'll kick off the re-index overnight and see if that helps. Can anyone else replicate this out of curiosity? Cheers!

No worries at all and I agree; it would be best solved with that sort of mechanism - the permutations of what you would come across would be way too complex to script effectively.