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Found 2 results

  1. Hello! My apologies if this has already been address, but I could not find it through search. I am dealing with MST Exchange emails. The emails contain a mix of standard SMTP email address as well as Exchange X.400-style addresses. De-duplication becomes a big problem here. Emails that are otherwise identical have different message hashes when one email has the SMTP address and another email has an X-400-style address. Is there any way currently to de-duplicate these? I know that as of the latest version of Intella, you can configure Message Hash to ignore certain attributes (including headers and recipients). This should work, but I'd really like to have more fine-tuned control than this. Ideally, it would be amazing if Intella could intelligently recognize that two emails are identical even if they use a mix of SMTP and X.400-style addresses. From my experience, this issue is very common in dealing with Exchange exports. Any thoughts would be greatly appreciated. Thank you! Bryan
  2. Hello! I'm working on a privilege keyword search for a client. The client has requested that I search for emails to/from their attorney. This part is easy enough to implement. Here's the hard part: The client has requested that I exclude items in which privilege may have been waived by CCing another person. In other words, if the client communicated with their attorney but also CCed someone else, we don't want that search result to be returned. Ideally, it would be great to craft a search something like this: (from:attorney@lawfirm.com OR to:attorney@lawfirm.com) AND NOT cc:[anyone other than attorney@lawfirm.com] Of course, that's not a valid search, and I don't think that such functionality exists. The only way I think this can be done in Intella is as follows: Run the basic search: (from:attorney@lawfirm.com OR to:attorney@lawfirm.com) and select the resulting bubble Review the Email Addresses Facet and look for any CC (or possibly other) addresses OTHER THAN attorney@lawfirm.com Remove these items from the results I believe the above should work, but I'd love to know if there is a better way to do this. Thank you! Bryan
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