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PDF Export of Redacted files with attachments


AnkurM
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All, I am fairly new to using Intella. I am currently using Intella Connect v2.1 for a case.
I have two questions in relation to exporting documents in PDF format from Intella Connect:

1. Exporting files in PDF format that have redaction applied on it

I have around 200 emails that have some body content redacted from them.
Is it possible to export the redacted version of the emails in PDF format along with attachment content?

I have created an export template where I have included attachment details and attachment content for all email items. But this specific export only shows attachments when the email had NO redaction. When email has redaction, then attachment details and attachment content is not exported in the same PDF file. I think this may be because using redaction forces Intella to generate an image of the original file and then during export, it is excluding attachment content but I am not really sure.

 

All our previous exports have included family items together (when there were no redaction applied), and I would like to stay consistent with that approach.

Any tips or workaround from the experienced Intella people will be appreciated.


2. Auto Incremental Page Numbering on PDF exports
Is it possible to add incremental page numbers on the page footer? I have explored various setting within Intella export section but couldn't get this to work.

I look forward to hearing for solutions.

Thanks in advance.

 

 

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Hi AnkurM,

 

A solution to your first question could be to create a special redaction profile and making sure that attachments are included there. That way you can control what should be included in a redacted PDF. Unfortunately you can't change a redaction profile for items which already have redactions applied (without re-doing the redaction), but I hope this will help you out in future.

 

As for the second question, did you select "Number pages" in the "File naming and numbering" wizard section? Along with adding  "PAGE_NAME" field in "Headers and footers", that should be all to do.

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LukaszBachman,

 

Many thanks for your response.

We are not in position to re-do the redaction exercise again, but I tried your method and it does work. That's a good way around for me to keep in mind for future. Page number issue is resolved now.

Thank you so much for your help!

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