fuzed Posted January 22, 2018 Report Share Posted January 22, 2018 has anyone installed onto Win 10 Pro? I've got a connect box, but wanted to install the latest versions and update the OS, so bought a new SSD and installed 10. I've installed connect, and can start as service, changed the port within the sys file, allowed the connection through the firewall, but still can't get to the server via the internet. I can ping the box remotely, that's fine. Thoughts? Or should I go back to 7, which I still have the SSD, and can restore to the new drive if needed (wanted to keep the original as a backup, as I know that works). Quote Link to comment Share on other sites More sharing options...
fuzed Posted January 22, 2018 Author Report Share Posted January 22, 2018 ignore, was the router firewall, new installation meant new machine name so all ports were blocked, enabled on the router and I can now see the server. now to get https up and running again! the fun bit! Quote Link to comment Share on other sites More sharing options...
ŁukaszBachman Posted January 22, 2018 Report Share Posted January 22, 2018 Hi fuzed, We are actively developing and running Connect under Win 10. I don't remember anyone having experienced similar issues. I'd advise to first make sure that it works fine when access locally, then using telnet to access remote IP and provided port and see what it shows you. It could be some Windows settings that make the service closed to incoming connections. Firewall would've been my first guess, but maybe Windows Defender plays a role too? Please share your findings with others. Quote Link to comment Share on other sites More sharing options...
fuzed Posted January 25, 2018 Author Report Share Posted January 25, 2018 It was the firewall on the hub, it was set to block all traffic that was not out going, I added the port I wanted and the machine, and all is good. Only issue I've got now is getting Connect to start when I start the PC, otherwise I think were ready to go. Quote Link to comment Share on other sites More sharing options...
fuzed Posted January 25, 2018 Author Report Share Posted January 25, 2018 Any thoughts on how to get the Connect exe to run at startup, so if the machine reboots due to updates, the connect service will start in the background?I've spent time looking into this and Win10 does not allow applications to run with admin privileges at startup, I've tried a few things that are suggested online such as creating it as a task using task scheduler, but am unable to get it to work. Nothing seems to happen at startup, so its a manual start for the time being. Quote Link to comment Share on other sites More sharing options...
Andrej Posted January 25, 2018 Report Share Posted January 25, 2018 fuzed, you can install Connect as a Windows service, which will let Connect start at Windows start-up. Follow this section of Connect user manual on how to do that: https://www.vound-software.com/docs/connect/2.1.0/admin/03_01_connect_as_service.html Quote Link to comment Share on other sites More sharing options...
fuzed Posted February 5, 2018 Author Report Share Posted February 5, 2018 I'd tried the above, but couldn't get it to work correctly, I'll have a look later on, as I need the get the data processed as the client is waiting for the go ahead to start working. Quote Link to comment Share on other sites More sharing options...
ŁukaszBachman Posted February 9, 2018 Report Share Posted February 9, 2018 @fuzed, over the years we've found that most of issues with Windows Service not starting is due to a credentials issue. So if you run into issues double check in Windows' Services dialog if you provided the right credentials (just locate Intella Connect Service, then right click and choose Properties and go to Log On tab to re-enter them again). Quote Link to comment Share on other sites More sharing options...
fuzed Posted February 9, 2018 Author Report Share Posted February 9, 2018 thanks, I'll take a look when they are not working on the system. Quote Link to comment Share on other sites More sharing options...
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