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Viewing Event Log


zhongwei91
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Hi,

 

I'm curretly required to get some information from the Intella Case Manager event log an am unable to do so. When i open the event.log located in "Intella\<Case>\audits\event.log" all I was given with was unstructured text.

 

Does it require any specific software to read the particualr log file?

 

 

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  • 3 weeks later...

Hi!

 

I think that this has been explained already, but I'll answer this again so that more people can find this information. The 'events.log' file is a proprietary binary file that can be read only by Intella. Despite having a "log" extension like our other log files do, it's not a text file so it can't be read this way.

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