fuzed Posted January 25, 2022 Report Share Posted January 25, 2022 A client pointed out that when they conduct some searches, the search results show one number, where as the circles show a different number (this is with nothing enabled such as de-duplication etc). See screenshot to understand - search one 6351 in the search box, but the corresponding blue circle is showing 2296? Any ideas why? Thanks Quote Link to comment Share on other sites More sharing options...
jon.pearse Posted January 26, 2022 Report Share Posted January 26, 2022 Hi, This looks normal for running two searches. What is the issue? Quote Link to comment Share on other sites More sharing options...
fuzed Posted January 28, 2022 Author Report Share Posted January 28, 2022 The numbers for the search box are not the same for the numbers within the circles, can you provide some guidance as to what were seeing. As I'm not 100% sure. Quote Link to comment Share on other sites More sharing options...
jon.pearse Posted January 28, 2022 Report Share Posted January 28, 2022 That is because you have run two searches, and some items have results from both searches. These are shown in the red cluster. Quote Link to comment Share on other sites More sharing options...
jon.pearse Posted January 28, 2022 Report Share Posted January 28, 2022 Have you completed our Intella Foundations course? Quote Link to comment Share on other sites More sharing options...
fuzed Posted February 3, 2022 Author Report Share Posted February 3, 2022 Thanks Jon, Nope I've not done any courses as of yet, I'll look into doing it. Quote Link to comment Share on other sites More sharing options...
Jacques B Posted February 9, 2022 Report Share Posted February 9, 2022 When you run two (or more) searches, you are seeing hits that are unique to each (outer edges) and overlapping hits. If you add the two (an outer count with the overlapping count), you get your total. Quote Link to comment Share on other sites More sharing options...
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