AdamS

Okay having some issues getting the Server to detect the processing machine. Everything installed no problems and processor is running, however it is detecting the host IP address in a different subnet that I expected (eg host IP is 192.168.5.xxx but Processor is detecing host IP of 192.168.30.x) I have tried disabling firewalls when connecting and this has not made any difference, the Connect server reports connection errors when attempting to connect to the processor. Server is running MS Server 2012, processor is Windows 7 Pro x64. Also just first observation/suggestion, when adding a new shared folder from the server the lack of 'browse' button option is frustrating. I'm presuming this is something to do with the interaction between explorer.exe and Java but if it's possible to have a browse option this would always be smoother and faster than manually typing the path/UNC. Edit: it's a firewall issue, disabling firewalls on both server and processor enables the connection striaght away. Will have to try and figure out the settings to let them through the firewall.

This is something that I'd like to see as well, specifically the ability to export the entire activity log as an excel or csv document.

Sounds good Lukasz, then when the Connect App for iOS is released I can get notifications on my mobile too

I know when Intella is in use certain files are 'locked' preventing a simple copy+paste from working on those locked files, are any files locked in Connect when a case is shared? I'm looking at some simply mirroring type software to copy the case data to a 'backup server' as it were to give me a second Connect server should the first suffer a catastrophic hardware failure.

Roger that will do

Ed this is something that I've come across as well, in your case you are stuck as you can't delete sources from Intella (this is something that we would like to see but I understand that because of the way the indexing works this is a very complex procedure), however deleting sources that have not yet been indexed should be simple, and I would strongly support any request to have this added as a feature. Can I ask why re-indexing is out of the question? You shouldn't lose any tags (I haven't in any cases where I've re-indexed) and the only real penalty here is down time, and the Doc ID's will change, however this is generally only an issue if you have third parties marking documents by their ID number. If you can't re-index then your only real option is to create a second case which only contains the new PST files and work with two cases for the remainder of the job. Re-indexing may actually be the quicker option for you rather than trying to run with two cases and the complications that will bring. Also I'm curious as to why you want to have the PST's added completely separately rather than simply having them all in a single folder and index that folder? With the location facet you can always drill down to the individual PST's quite simply so I'm not sure what the advantage to having them added individually is?

I suspect this will have something to do with the way EnCase creates the LEF files, "Is Deleted" is not a normal meta data field, rather a flag that EnCase uses much the same way Xways uses "Previously Existing" to determine if a file has been carved or otherwise recovered somehow. There is a wishlist section where you could request as a feature that Intella supports the ingestion of LEF files if you think this is something that would be of benefit. Also you mention that there are other meta data fileds not being displayed....any specifics? What are you not seeing that you would expect to see?

It would largely depend on what medium the IM was going to use. If I'm not physically in front of my lab machines then how would an IM get to me on a different computer or different network? Something that could be set up to use Skype/Lync would be easily integrated I guess.

Okay so the ability to import an MD5 or DocID list will be great, what I'm thinking is the ability to 'auto tag' from those lists the same way we currently can from keyword lists would be even better. But this has some naming convention issues, say I import an MD5 list with 100 values which I want to tag, having 100 seperate tags all named for their MD5 value makes no sense, but if I import an MD5 list and the file name of this list is "Relevent Issues", then to be able to search and auto tag those 100 MD5 values with "Relevant Issues" would be handy. I know it's only a few more seconds to highlight them all and tag manually, but I have a master plan which I'm gently leading you towards My ultimate vision would be have Intella with the ability to import multiple lists at a time (currently can only do one at a time), we could then highlight all the MD5 lists, right click and select 'Auto Tag'. Intella would then go and tag all the MD5 values from each list with the tag being the same as the MD5 list name that we gave them. This has come from a specific case that I'm working with at the moment, there have been issues with some corrupt data not indexing and other weird issues that meant I had to recreate 150 tags manually on a new data set based on MD5 values as the DocID changed on the new case. I had to export the MD5 lists individually, then import them individually, then manually tag each list accordingly. It got me thinking about ways to simplify and automate processes like this that may not happen often, but when they do have the potential to take a long time. One of my ealier wishes would have actually made this process quite painless in one instance, the ability to export multiple .csv files from a single action. By that I mean if I could highlight all tags, right click, export tags to individual files, then select the fields I want to export (MD5, DocID, Tags etc) then Intella would export out a seperate .csv file for each tag, naming each csv file the same as the tag name....

hmmm in these cases the inline pictures are there, Intella is showing them as attachments and they are included when I export the email and include attachments, but the red X is showing where they should appear inline. I'll have to see if I can find this happening elsewhere as it's possible this is an issue unique to this case and data set.

At the moment when viewing en email in preview tab mode where inline pictures are meant to be shown we just see the box with the red 'x' and the pics are attachments. Is it possible to have them viewed inline where the email is structured that way?

The ability for server admin (ie me) to remotely log out reviewers. I have a few that consistently forget to shut their browser or log out, so they are constantly logged in and presumably hogging system resources. Even if they're not using resources it's still annoying Alternatively an auto log out time for inactive users that we can set server side, that way we can control it to a degree and decide if they will be auto logged out after 10 mins or after an hour.

Think it may have been a glitch as its all working normally for me too now

1.8.4 and for some reason when I try to sort by type it no longer wants to work. I have a mix of PDF, email and other types and they are not grouping as they should. Anyone else seen this before?

Currently can only auto tag from keyword lists, would be great to add that capability to MD5 and DocID lists as well. The tag name would be based on the name of the text/csv file that is imported.

A couple here: Double click to have the same effect as pressing the 'search' button when dealing with facets would be great. If you have a large case with hundreds of tags it's sort of annoying to have to scroll all the way to the bottom of the facet field to find the 'search' button. Be able to import MD5/DocID lists on the fly. By this I mean at the moment we can search for a single ID or import a prepared txt file, it would be fantastic if the search for multiple MD5 or DocID that have been copied from the clipboard. The way the second one has come about is that I'm migrating across a set of pre-existing tags from one case to another where the data has been re-indexed so DocID's have changed but MD5 should be constant, there is also new data sources. I've created a master CSV that has all the MD5 and correlating tags and I am using the filter functionality of Excel to create text files for each tag with their MD5 hashes but it's quite time consuming for several hundred tags. If there was a way to search for multiple MD5 without having to import text files then I could be applying the tag sets on the fly so to speak and save a heap of time.

Sign me up Christiaan!

Frequently I will be asked to export a .csv list of responsive documents to keyword lists or tag sets. In this case there are over 100 tags which means 100 individual .csv exports. The ability to highlight a set of data, right click 'export as .csv' then have each individual tag export out and be auto-named for the tag itself. I understand this is likely more complex than it sounds and there would need to be some sort of template options prior to the export to set the fields we would like, however if it's possible it would be a fantastic tool addition.

With the way Connect is going (indexing processors etc) definitely in Connect, but the desktop would be handy as well.

No problems, currently if we select auto tag it's an 'all in' option, meaning we can't be selective on which files will be tagged. Lets say I want to apply a list of 100 keywords to emails only and I'm not interested in duplicate emails. If I import the keyword list now, highlight and select auto-tag it kicks off and does it's thing, tagging every file type including duplicates. I then have to go through and remove all the tags from dupes and other types manually to bring me back to the review set that is needed. Ideally if after we select the 'auto-tag' option a window would open with some more options such as 'dedupe before applying tags' 'limit tags to certain file types' and optionally only a single tag for any item. This would mean that regardless of how many keywords may be responsive to any file, only the first hit returned would actually be tagged. This last one is not something that should be default by any means as there will be times when you want to see all responsive hits, however in some instances you don't.

Would be nice to have some sort of notification possible to alert us when an indexing process is complete. Not sure if via email or some sort of IM would be easier.

You should be able to achieve this by using the date fields, either sent or received. If you sort by the date first, then apply your pre-review tags into batches you will have them batched up in chronological order, then when your client wants to review ensure they sort by the same field you did (either sent or received) and they should have the batches in chronological order as well. I think your client will have to accept there are some limitations to how the software operates as he's going to have to click on the 'attachment' tab to view the attachment related to that email, unless you want to go through and spend a few weeks pre-tagging all the emails and their related attachments in such a way as that they could all be reviewed as individual documents, you could do it by the way if you are really keen.

Hi Stefano, I wasn't able to duplicate the issue you are describing, pending an answer from one of the Intella people perhaps you could give a bit more info about the data? What type of format did the original come from (PST, OST, eml, emlx etc), presumably when you are saving the email to view in Outlook you are exporting in .eml format?

The ability to have a bit more flexibility for building export lists. My client has given me a large number of Doc ID's that they wish me to create an export package for them as a single PDF and in a specific order. There are two issues for me here, firstly the order doesn't follow any chronology or numerical listing, secondly there are some duplicates in the list (deliberate). The only way I can get close to what they want is by adding a number to the comment field in the order they want the documents (1, 2, 3 etc), however this still leaves the duplicate documents so I have to identify them and then export each duplicate document separately so when they print their master document they can then print off the duplicates and insert them at the relevant place. In this instance there are only 65 docs so it's not too big a deal to accomplish this with some manual tweaking, but I can imagine this will happen again only for hundreds of documents which could pose a huge time issue. So in summary: When importing doc id list or MD5 list the ability to display that list in the same order as it's imported (check box option perhaps) The ability to include or insert duplicates under some circumstances such as this Edit : oops the comments aren't actually shown so I can't sort by them

My analysis machine decided to reboot overnight due to a Windows update (I'm sure I disabled this, I think those sneaky MS people keep re-enabling it somehow ) but I had a large case indexing at the time. What text do I need to be looking for in the main.log file to see if the indexing completed successfully prior to the reboot? It's over 700GB of data so I'm not keen to waste another day indexing unless I have to. Edit : support email answered, thanks for the speedy reply. Text is below for others who may be interested.