PF1 Posted November 7, 2018 Report Share Posted November 7, 2018 I recently ran a keyword search across various email PSTs and was viewing the hits. Some hits were email bodies and other hits were in attachments only. I highlighted the entire list of hit results and right-clicked and selected show parent (direct, not top level). I then tagged all these items with the thought that any attachment would now have its parent email tagged. I exported the tagged items as native, but there were a number of instances of where the parent email of the keyword-hit-attachment did not appear in the export. In order to test this, I found one such email/attachment. The attachment had a keyword hit but the parent email was no included in the export. I previewed the attachment and from the preview window (left side) selected "show parent" and sure enough, the parent email appeared. I noted the parent email's Item ID and closed the previews. I then selected the attachment and about 50 others as a group in the listing and right clicked -> "show parent" and the parent item ID was not in the resulting list. Obviously, this caused a lot of concern as I am now unsure if all parent item emails are being selected when I highlight a group of keyword hit items and right click -> "show parents." Does anyone have any thoughts on why this occurred? My goal was to export the lowest level email item possible (including any of it's attachments) for any item (be it an email or an attachment) with a keyword. Quote Link to comment Share on other sites More sharing options...
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