Jump to content

Recommended Posts

Posted

Product: Intella Connect
Category: User Administration/System Auditing
Assumption: User administration is using LDAP to query Active Directory for authorized users
Description: The ability to export a list of users currently associated with shared (or all) cases.  This option would be great in the following two use cases:

  1. Sending communications to all active users – In order to communicate service interruptions to all active users we currently manually look up users associated to all cases.
  2. Auditing users – In order to reconcile the users that have access to login to Intella Connect and those that can login and access cases within Intella Connect.  We error on the side of caution and remove all users that don’t currently have access to Intella Connect cases and this list would help us do that audit quicker.
Posted

Hi ccossett,

Both use cases make sense. We have already planned few improvements in Users section, I'll make sure that improved auditing is included there too. Can't say though in which exact release those will be included.

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...