Jump to content

To and cc not shown


stedemi
 Share

Recommended Posts

Hi All

 

I have the latest version 1.8.4 of Intella Team and I can clearly see the names and email addresses of the recipients of an email when reviewing it in Intella; however, when I save the email and open it in Outlook, the recipients are blank. See attache docs

 

The Raw data in Intella retains the information and printing from Intella provides all the data I need

 

Any help?

 

Best

 

Stefano

post-506-0-74799600-1440132883_thumb.jpg

post-506-0-71091800-1440132884_thumb.jpg

Link to comment
Share on other sites

Hi Stefano, I wasn't able to duplicate the issue you are describing, pending an answer from one of the Intella people perhaps you could give a bit more info about the data?

 

What type of format did the original come from (PST, OST, eml, emlx etc), presumably when you are saving the email to view in Outlook you are exporting in .eml format?

Link to comment
Share on other sites

 Share

×
×
  • Create New...