Automatic case archival

[patrick.stanton]

It would be nice if you could configure a case to be converted to an ICF and offloaded to a specified location based on the number of days a case hasn't been opened.

[Chris Rogers]

Hey Patrick, 

We always appreciate the feedback of our end users. We will take a look into the request, and we might even look at putting this into a future release. 

As always you can check out Intella Latest Version for the release notes on newly released versions to see what got added. 

Thanks!

Support Team