Rudolph Posted May 18, 2021 Report Share Posted May 18, 2021 Good day We are busy with the 10GB Intella demo, when I pull in different E01, Ex01, Lx01 files to be processed. It gives the following error: "Error validating disk image, see log files for details. The disk image may be corrupt..." however when I pull this into my forensic program it opens fine. The image files are all under 10GB. Any help would be appreciated. Regards Rudolph Quote Link to comment Share on other sites More sharing options...
jon.pearse Posted May 19, 2021 Report Share Posted May 19, 2021 Hi Rudolph, It sounds like there could be an issue with the image. Can you go here are create a support account, then submit a ticket please. The support team may need to ask for the case logs to identify the issue, so it is best handled in support. https://support.vound-software.com/#login Quote Link to comment Share on other sites More sharing options...
fuzed Posted November 12, 2021 Report Share Posted November 12, 2021 Having the same issue with some forensic images myself - Created these last week and they work fine with EnCase and XWays, but Intella doesn't ingest correctly and gives errors. This appears to be forensic images created using a Tableau device and FTK imager with level 9 encryption. I've sent a support ticket, but would be great to put an answer on the forum for other users - I'll try and update later. Quote Link to comment Share on other sites More sharing options...
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