fuzed Posted March 24, 2021 Report Posted March 24, 2021 I hope this makes sense: The client wants to be able to review some tagged items mainly to quantify how many emails came from an email address, but they want to determine how many emails are from each mail address and there are alot. Thoughts? Quote
jon.pearse Posted March 24, 2021 Report Posted March 24, 2021 Have you tried running a KW search for the email address, but only in the From and Sender fields? E.g. Quote
fuzed Posted March 25, 2021 Author Report Posted March 25, 2021 Thanks Jon, not really what is wanted. They want to know how many emails from each sender within the tagged items. I've exported the list of emails and then created a pivot table to count the email addresses - they were happy with that. Not sure it can be done within Intella. Quote
jon.pearse Posted March 25, 2021 Report Posted March 25, 2021 Maybe you could first search on your tag, then open the Email Addresses facet. Open the From category to see how many emails were sent from each user. Note that the items in blue are the ones that are in your tag. You will need to use the filter option at the bottom of the facet to only show the email address respondent to your searched tag. You will need to do the same for the Senders category as well. Does this work for you? Quote
fuzed Posted April 22, 2021 Author Report Posted April 22, 2021 Thanks for the reply Jon, I didn't follow this up as the Pivot table did the job. Quote
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