fuzed Posted December 11, 2020 Report Posted December 11, 2020 All, trying to get a Gmail collection but I'm struggling to get the json file, the instructions written by vound are drastically different to what I'm seeing within Google, with different screens, requests for app information app domains etc. Does anyone know how to do it now? Quote
fuzed Posted December 11, 2020 Author Report Posted December 11, 2020 The choices have changed, normally we are told to select other, but here we do not have other. Quote
fuzed Posted December 11, 2020 Author Report Posted December 11, 2020 doing some testing, I've used web application, desktop app - neither work - and I end up with exception errors within Intella... see screenshot. Quote
jon.pearse Posted December 13, 2020 Report Posted December 13, 2020 Hi fuzed, I'm not sure which instructions you are using. Note that because these online services change their connection settings often, we have removed the guides from Intella in version 2.4. The guides are now on the support Knowledge Base. https://support.vound-software.com/help/en-us/3-faq/55-collecting-data-from-a-gmail-source Quote
fuzed Posted December 15, 2020 Author Report Posted December 15, 2020 Thanks, I've given this a try but it's still throwing up the same error - unsure of why - I've disabled two factor authentication for the time being, and I'm an administrator of our Google accounts (workspace). Quote
fuzed Posted December 16, 2020 Author Report Posted December 16, 2020 I've now worked out the issue, and it was a simple one, Intella MUST be run as administrator - this then allows intella to open the browser to request authorisation. Quote
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