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fuzed

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Posts posted by fuzed

  1. I currently have a client who has masses of data that is in another language, that has been uploaded and OCR'd and works great, however they wanted to do some further work in relation to that material by getting manual translations done and then uploading that further data that has been manually translated.

    They want to connect the new data to the old data - i.e. the OCR file 001 = Manually translated file 001.  They are wondering if there is a way to use the family function to do this, or is there a way to manually connect these files?

    I'm at a loss, so any thoughts would be useful.

    Thank You All.

  2. I have a request from a client, they have a large number of scanned documents coming in, and want to upload these, but the dates/times do not match the date the documents were originally written/printed/created.

    They want to be able to sort by date/time and have asked is there a way (other than manually adjusting the meta-data) to add a date/time field within Intella and populate that manually?

    I've had a look custom fields do not appear to allow a user to enter data manually, any thoughts or suggestions are appreciated.

  3. We have provided a load file for a client but they are asking if we can provide searchable PDF files... The documentation reads:

    Documents should be provided to Opus 2 as optimised text searchable (OCR’d) PDFs (not PDFs accompanied by TXT files / Tiff files);

     

    Can this be done in Intella... If so does anyone have any guidance on how to do it? 

     

    Many Thanks

  4. Have a similar issue with a Mac, intella doesn't appear to associate attachments with the emails, i.e. it is unable to tell me which emails are associated with which attachments, which isn't great as I've got a case that the client wants access to and most of the material is within the 'INBOX.mbox' on the drive that was processed.

    Any thoughts on how I can make this useable for the client? 

  5. Hi all, 

     

    I've been processing some data this morning that the client has sent through and I've had a small number of errors in the data which are as follows:

    "Sep 24, 2018 2:37:23 PM",45441,****removed.pdf,*****removed,TIFF Image,165 KB,Failed: Access violation. The instruction at 0x000002FFF6D4BCA8 (c:\program files\vound\intella 2.2\frengine\bin\recpage.dll) referenced memory at 0xFFFFFFFFFFFFFFFF. The memory could not be read.

    as well as similar errors - 

    The instruction at 0x000002FFF6C60F2B (c:\program files\vound\intella 2.2\frengine\bin\recpage.dll) referenced memory at 0x000000001D349F00. The memory could not be written.

    This is an error for a number of the files that are being processed.
    I've tried changing the memory values to larger and smaller values in the .ini file and the case file, but still not any different.

    Does anyone have any thoughts?
    I don't want issues with the data, i.e. the client having data that is missing etc.

  6. We've got a large number of items tagged which were done during a review, and are interested in exporting the parents of attachments that have been tagged, is there a quick and easy way to do this.  I.e. export the email parent of the PDF and its attachment, or do I need to go through each item and then tag it and then export it?
    I know we can do it the other way around, i.e. export the attachments that are within the email.

    It would be useful if it was something that could be done quickly and easily.
  7. I have a new client question, they have a number of foreign language PDF files, which are in arabic, chinese, hebrew etc., they are wanting to know how these could be made searchable, we've tested a few PDF's using the Intella platform, and word documents are searchable, however the PDF's do not seem to be.

    Any thoughts on how this can be achieved, is this a codepage issue, or are we required to do more work?

  8. Thanks Lukaz

    I understand about the UI element, what I've noticed is that the tag UI gets very full, if were creating material for review, I guess I just like things to be a bit tidier, i.e. having the ability to create top level folders means less clutter.
    It would be great if the tagging was a little more 'user friendly', copying of a tag so I could create one then copy and paste the same tags throughout, as these are used as radio buttons within the review would be useful.

  9. Guys, 

     

    I'm working with tagging and batches, and find that the heriachy side of things in batches doesn't work.

    I.e. if I create a set of tags for example on three levels - Review 1, Review 2 etc

    Then subsections

    material 1

    material 2

    Then create 

    needed

    not needed

    etc etc

     

    I find when trying to create batches using this I can only create these with the top two levels, anything after that is not detailed.

    The problem I'm finding is that I have so many tags to create it's getting messy in the TAG area.

    The client is doing a level 1 review of the material, which is complete, now they want to do a level two review of the same material, so I need to create further tags and batches for this new review.
    Can this be something that can be looked at, and maybe updated so that tagging and batching is made easier and cleaner.
    Also would be great if i could manage the tags easier, at the moment if I create a top level and then tags under those and I need to move these around I can not, as I have to delete them.
     

     

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