Chris

Hello Mark, We have seen the same bottlenecks and are already working on a number of improvements for Intella Connect 1.8.3. There will be improvements in loading items with large texts (e.g. multi-MB CSV files and larger). Their length in general is a consideration and when hit highlighting needs to be performed on the document text, this only adds to the cost. Note that hit highlighting is not only used in the Previewer but also in the List view. Furthermore we are improving Connect's performance on serving concurrent users: if a reviewer views such "costly" items, other reviewers can see a drop in performance too, even if they are viewing non-costly items. We strive to improve the performance experienced by these other reviewers. There is one setting in Intella Connect 1.8.2 that you can already use now to improve performance: if you use the List view but don't mind loosing hit highlighting here, you can click on the Settings button in this view and select not to see any hit highlighting here (see the attached images). When opening the item, the document text will still have its hits highlighted, i.e. this only affects the results listing.

As you can see in another sticky thread, I have just put Intella 1.8.2 online. This release has a number of features that I know people in this thread and on this forum have asked for: See the number of selected items in the Table, List and Thumbnails views (no cumulative data size yet though). "Check / uncheck all" button in the Add Tags and Remove Tags dialogs. Auto-complete in the Add Tags dialog: type in part of the name of the tag and the list of existing tags gets filtered to those that start with the entered text. When a keyword list contains an invalid query, report the problematic line(s). More tagging enhancements are being worked on (we're looking into hierarchical tags, custodian-related functionality, etc.) but they were not ready for prime time yet. If you have some ideas for tagging improvements, now is the time to share them!

Hello Gary, That is because both 1.8.1 and 1.8.1.1 install to the same "1.8.1" folder and the Intella installer demands a non-existing installation path to prevent lots of potential installation issues. The solution is to simply enter the folder name in the Destination Folder field in the installer. Do not pre-create the folder in Windows Explorer. (I agree that this could be handled nicer...) Also note that 1.8.2 has just been released.

I'll see that we add that "Number of recipients" column that we have had on our wish list for quite some time now. It would make this much easier, especially for large result sets.

Vound is pleased to announce the official release of Intella, Intella TEAM and Intella Connect 1.8.2. Intella and Intella Connect 1.8.2 are available from the Downloads section in the Vound Support Portal, after logging in with your email address and password. Please read the release notes before installing or upgrading to ensure you do not affect any active cases. Users with a 1.7 license need to use the Dongle Manager to update their dongle to the 1.8 license. Highlights Lots of performance and stability fixes Tagging improvements ... and many more. For full details and upgrade notes see the Intella and Intella Connect release notes.

Yes, they are determined during indexing and stored in the database, but the sizes of the selected items still have to be fetched from that database and summed up. That requires some disk I/O that you don't want to do automatically if the user selects thousands of rows or more.

Hello Mark, I would use the following query: *@domain* I.e., a wildcard at the start as well. The reason for this is that the text indexer recognizes email addresses and registers them as a single "word" in the index. The host name itself is also turned into an index term, so this also works: agent:domain but using the former is probably safer, especially when the domain has special characters like -

Hi Mark, This one is hard to provide a general answer too, it really depends on the audience and use case. Are you or your user interested in the most effective deduplication to assess the time needed for review, or perhaps in a deduplicated count that can be verified by other tools that only use MD5 hashing, etc. I am making a note that we address this in a future user manual and user interface. I see how it is not clear from the user interface that there is a difference in deduplication methods here.

Hello Mark, That idea is already on our radar - though I cannot predict yet when it will be added. It indeed is very similar to the OCR import: new binaries are imported for conceptually the same item and need further processing.

Thank you for the feedback. It would indeed be a deliberate user action, not something that is triggered merely by row selection in the table, due to the database work involved. A hidden export would not be needed, but all sizes need to be read from disk, which can take a considerable amount of time for a large set of items.

The ability to see the number of selected items in the table, list or thumbnails view will be included in Intella 1.8.2. The cumulative data size of the selected items is a bit more work, don't know if we will include that in the same release. What's the use case for this: billing purposes, knowing how much space an export will take, estimating OCR costs, ...?

No, it's still on the wish list. The same holds for all topics that Mitch mentioned.

The post has been updated and moved to the Vound Knowledge Base https://support.vound-software.com/help/en-us/1-troubleshooting/78-reading-and-interpreting-log-files

Hello Mark, Do you mean the events.log? This is a proprietary binary file. We plan to add functionality in the future for browsing, filtering and exporting it. For now I would recommend that you use the local-user.csv audit file instead, it has most of the same information.

Hello, The Unread column reflects whether the evidence data marks the item as unread. There are several caveats to be made here: If this property is not set, it could mean that the item has been read or that its read status is unknown - at the moment we don't distinguish between these two situations. At the moment this property is only available for mails in a PST or OST file and for some messages in a cellphone dump. Some tools allow the user to set a message back to "unread", so even when the flag is set, it cannot be said with certainty that the message is unread. As for the previewed status: you mean previewed by the Intella user? This is reflected by the "Previewed" column and Features facet category. Note that there are also "Opened" and "Exported" categories.

Hello Paolo, At the moment we do not have such a document. We may add that in the future.

Note that a lot of scanners nowadays do the OCR on the fly as part of the scanning process and add the extracted text to the PDFs that they create. You can easily recognize such documents as they show the scanned image but at the same time allow the blurry text in it to be selected when viewed in e.g. Acrobat. When this is the case, you don't need to redo the OCR; Intella should extracted the text added by the scanner.

Hello Paolo, Can you try and see if the same problem occurs with Intella 1.8? Note that 1.8 can open 1.7.x cases without any case conversion - but please make a copy of the case to be safe.

The final 1.8 version has just been released. See http://support.vound...le-for-download for the public announcement.

The final 1.8 version has just been released. See http://support.vound-software.com/customers/News/NewsItem/View/33/intella-and-intella-connect-18-available-for-download for the public announcement.

Vound is pleased to announce the official release of Intella, Intella TEAM and Intella Connect 1.8. Intella and Intella Connect 1.8 are available from the Downloads section in the Vound Support Portal, after logging in with your email address and password. Please read the release notes before installing or upgrading to ensure you do not affect any active cases. Users with a 1.7 license need to use the Dongle Manager to update their dongle to the 1.8 license. Highlights Greatly improved indexing speed: typically two to four times faster, more on high-end hardware and on very large data sets. Several features for searching and displaying paragraphs: suppress email signatures, search for all occurrences of a selected paragraph in a case, and more. Redesigned Connect user interface, including the addition of a Case Dashboard. This new dashboard provides instant insight into case statistics such as types and volume of data, key email accounts and reviewer activity. Connect can now run as a Windows service, uses a single port for all cases and supports Single Sign-On. Added the Sets visualization, for visualizing large amount of search results (e.g. keyword lists). Support for indexing Bloomberg emails. Many load file indexing and exporting improvements. Improved support for Windows 8/8.1 and Lotus Notes 9. ... and many more. For full details and upgrade notes see the Intella and Intella Connect release notes.

Last two requests answered by private message.

Hello Jason, Those are fantastic results! The reduced time for indexing will mostly be caused by the embedded items not being processed anymore, although beta 2 also has some extra performance tweaks compared to beta 1. Processing of the embedded items mostly means extra demand for the CPU, so skipping those means that the disk relatively becomes a bigger bottleneck, though there are many other factors at play here.

Information about the beta 2 release can now be found here: http://community.vound-software.com/index.php?/topic/203-intella-connect-18-beta-2/

Today we finished the work on Intella Connect 1.8 beta 2. This release features the following improvements: Allow more than 3 tags to be used as quick tag buttons in the Previewer. Added collapsing and hiding of paragraphs in the Previewer, as well as searching for a given paragraph. Let the native view of an item use all available vertical screen space. Lots of user interface polishing, e.g. improvements in UI responsiveness, print output, display of tabular data. Also have a look at http://community.vound-software.com/index.php?/topic/202-intella-18-beta-2/ for the corresponding beta 2 release of the desktop software. Send me a private message or reply to this topic when you want to try out the new release.