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  3. Your System Specification.

    in Archived threads

    Posted

    Hi All,

     

    We are asked all the time what system do we recommend people buy to use with Intella. 

     

    We have some guidelines that we send out.  Those are:

     

    Example configuration for a cost-effective high performance desktop machine
    • Intel® Core™ i5 2500 CPU
    • Main board with two or more SATA-600 connectors
    • Three SATA-600 Western Digital® Caviar Black drives
    • 8GB dual channel DDR3-kit RAM
    •
     
    Example configuration for a very high performance desktop machine
      Intel® Core™ i7 2600 is the latest CPU
    • Three fast SATA, SSD, SAS or RAID for Case, Evidence and Optimization Folder
    • Separate drive for Windows
    • 32GB RAM of memory, dual channel

     

     

    If others wanted to share/showoff the systems they use Intella on please do so in this thread. It will help others to set up there Intella indexing and Connect computers. 

     

    To start things off here is my test computers setup. I have kept it on the lower end of systems (total cost was under $1000). Not going for a Xeon or the likes. I am running 600 gig of PST in 35 hours using this system.   

     

    Operating System
     Windows 7 Enterprise 64-bit SP1
     
    CPU
     Intel Core i7 3770 @ 3.40GHz 
     Ivy Bridge 22nm Technology
     
    RAM
     32.0GB Dual-Channel DDR3 @ 667MHz (9-9-9-24)
     
    Motherboard
     Gigabyte Technology Co., Ltd. Z77X-D3H (Intel Core i7-3770 CPU @ 3.40GHz) 28 °C
     
    Graphics
     S27C350 (1920x1080@60Hz)
     3072MB ATI AMD Radeon HD 7900 Series (Gigabyte) 30 °C
     
    Storage
     1863GB Seagate ST2000DL003-9VT166 ATA Device (SATA) 31 °C
     111GB KINGSTON KINGSTON SVP200S SCSI Disk Device (SSD) 26 °C
     1863GB Intel Raid 1 Volume SCSI Disk Device (SATA) 26 °C
     1863GB Intel Raid 1 Volume SCSI Disk Device (SATA) 26 °C
     
    Optical Drives
     TSSTcorp CDDVDW SH-222BB ATA Device
     
    Audio
    AMD High Definition Audio Device
     
     
    I used this tool to dump the details above. http://www.piriform.com/speccy

     

    speccy9_zps2d9cdedc.png

  4. Beta - Optimization Folder

    in Archived threads

    Posted

    Hi All - In advance of the beta here is some details on using the new Optimization Folder. 

     

    Note that Intella will index the evidence first (You will see activity in the Indexing Speed graph). Then it will start case creation (no changes in the graph).  Case creation takes about the same time to create as the indexing phase. This is different to 1.7.X that indexed and created the case at the same time. 

     

     

    Indexing_Graph.jpg

     

    Note in the image above. The Speed Graph shows that evidence processing took approximately 175 minutes. The total case times was 5.46 hours -  346 minutes. So case creation took 171 minutes. 

    125 gig of PST's
    i7 with 16 gig RAM
    + 20gig per hour on
    $800 computer

     

    Set up your system as such.

     

    Drive 0: OS Drive

    Drive 1: Case Folder

    Drive 2: Evidence/ESI 

    Drive 3: Intella Optimization Folder  (at least 1.5 times the evidence size)

     

    RAM 32Gig or above.

    OS is best at Win7 or 8. (but Server 2012 will work fine)

    For Drive 1,2  and 3 we suggest FAST drives such as. SAS,  SATA or RAID if possible.

     

    No Green Drives, USB2 or 3 or network drives.

     

     

    Here is how to set the new Optimization Folder feature. 

     

    Add new case.

     

    Create_Case.png

     

     

    In Case folder Select 1 drive. Then click Advanced to add the Optimization folder.

     

     

    Opt_folder.png

     

    When in the add Source wizard (after case setup) select the 3rd drive that has the evidence to be indexed. 

     

    EVI-Folder.jpg

     

    In the example above  the evidence is on the D:\ drive so as to have 3 separate drives. (Drive order or letter is not important,  just use 3 physically different drives - no USB2/3 or Network folders). 

  5. Cannot find HASP SRM Run-time Environment DLL (E0004)

    in Intella 10/100/250/Pro

    Posted

    The release of Windows 8.1 Update 1, know as KB2199255 has broken the way that the HASP dongle works.  By working with Safenet (the makers of the HASP dongle) we can offer the following solution. 

     
    To solve the issue caused by KB2919255: HASP SRM Run-time Environment DLL (E0004)" on Windows 8.1 update 1:
     
    1. Please save the attached haspjert.zip file to your desktop. 
    2. Open Windows Explorer and navigate to C:\Program Files\Vound\Intella 1.7.3 (or wherever you have installed Intella)
    3. In the install folder you will see a file called haspjert.dll
    4. Right-click and Rename haspjert.dll to old-haspjert.dll 
    5. Unzip the haspjert.dll in the zip you saved to your Desktop in to the Intella folder (C:\Program Files\Vound\Intella 1.7.3) 
    6. Restart Intella and the error should now be gone.
     

     

    haspjert.zip

  6. Windows Server 2012 R2 - is it supported?

    in Archived threads

    Posted

     
    Installing Intella on Windows Server
     

    Windows Server 2008 and 2012

    Intella will run on Windows Server 2008 and Windows Server 2012. Be aware that by default the security settings on these platforms are heavily locked down.

    The reason we say we formally do not support 2008 and 2012 is because a number of users were having issues setting up the security of these platforms to work with Intella (e.g. changing firewall settings). Those users were then pushing these questions about the Windows platform to Vound support. This meant we had to do a Webex session to fix their system for them so they could use Intella. This was time consuming and not really a support issue. It was also risky as we had to alter the platform security settings to make Intella run correctly. If they then got hacked it may be blamed on Vound. 

    Therefore, Intella runs fine on Windows Server 2008 and 2012, but the user must take full responsibility for configuring the system. We cannot support the system settings. 

    It should be noted that the Windows Server editions are not recommended to be used as a workstation as they are not optimized to do so. Windows 7 will run better and faster.

  8. Wish list/suggestions V2

    in Intella 10/100/250/Pro

    Posted

    Don't worry Chris, I've got a little spreadsheet I'm keeping of all my requests and implementation dates for those that do get applied. I planned on revisiting some of them in the weeks to come as I sense 1.7.4 release is imminent so I wanted to get some fresh in your minds again for 1.7.5 ;)

     

    Hi Adam,

     

    The beta of what will be Intella 2.0 will be release in the next few day. We will post details to the forum when ready.. Testing by a 3rd party shows Intella V2.0 to be up to 3 times faster at indexing on a mid range computer (around 35 gigs an hour).  

  9. IMAP Collections

    in Archived threads

    Posted

    I ultimately did useThunderbird to collect (successfully, so I know the IMAP was fine) so it seems to be an issue with how Intella communicates with those IMAP servers.  I had Thunderbird set to the exact same IMAP settings as Intella, and Thunderbird worked fine.

     

    Wondering if anyone at Vound has tried to index either a Yahoo.com or me.com/icloud.com email account successfully in testing?

     

    Afraid to say I have not tried to IMAP on either. We see two sides to IMAP. The collection and the exporting. When our customers collect using IMAP they often go on to have issues when exporting where the data has been deleted from the server.

     

    Hence we recommend in training that people collect via Thunderbird to create a local copy.  They can use the IMAP when on a local IMAP server or trying Groupwise. 

     

    With collections we see a lot of "Network not available errors" in the logs of people who do use IMAP. Most are related to internet connects that drop. 

     

     

    That said there are some improvements to IMAP due in the next version. However we will still recommend making a local copy to avoid loosing access to data if removed. 

  15. Keyterm Question

    in Archived threads

    Posted

    Thank you for your feedback. 

     

    You could make use of tagging to get to the results you wanted. 

     

    Search 1: "real estate"

     

    Search 2: investment"

     

    Tag the overlap

     

    Search 3: "Estate Investment"~5 Include Tag

     

    The above may need a few tweaks  but it is the similar to the  method we teach in training rather than the single search string approach that we don't suggest.     

     

     

    There is also the Lucene documentation that details what searches are available. 

     

    http://lucene.apache.org/core/2_9_4/queryparsersyntax.html

  17. Memory Management

    in Archived threads

    Posted

    We have seen so many issues with USB2/3 that we no longer recommend they are used. We see case file corruption and slow speeds all of the time.

     

    We recommend internal SATA or better for all Intella tasks.  If you are forced to use USB make sure you have a valid backup and be prepared for slow processes (USB3 is the same). 

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