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  5. Deciphering the logs help please

    in Archived threads

    Posted

    Hi Adam you should see something like this. 
     
     
    [AWT-EventQueue-0] Indexing has finished. You will find the indexing statistics below.
    -- Indexing summary --
       Indexing completed [1:01]. Processed 1 source. Inspected 4,000 items (524 duplicates). Processed 3,476 unique items (1,780 files, 183 folders, 1,513 messages). Found 9 unique encrypted items (including 2 decrypted). Processing speed: 4,976 items per minute.

     

     

  10. Connect Hardware Requirements

    in Archived threads

    Posted

    Hi Questa,

     

    We recommend the following. 

     

    CPU: Multiple CPUs and cores
    RAM: 32 GB RAM or more
    Drives: Two Disks -     SATA3 or RAID highly recommended

    • One SATA 3 physical disk for OS
    • One SATA 3 physical disk for Case File

    Network: Faster the better

     

    The Connect Server* will match the minimum specifications of the computer recommended above. However it does not require the Evidence and Optimization disk drives.  It should also take advantage of a fast network connection to ensure the best reviewer experience. 

  16. Selecting a Computer to Host Your Vound Software

    in General Technical Information

    Posted

    What exact computer should I get to use with Intella? 

     

    We get this question a lot. The issue with answering it accurately is as follows.

     

    In our opinion there are five factors to a successful job. Ignore these five factors and even highest specification system may not be enough to ensure success. 

     

    The user/reviewers experience. 

    An experienced user can get away with a much lesser computer if he/she manages that system correctly. If they plan the case and train the reviewers to not undertake tasks such as  tag 1/4 million items for no real need. Not to export unnecessarily and not to tax the system with other applications.  In short to understand and to think about the effects of his/her action on the other reviewers.

     

    The evidence

    The 80/20 rule can apply here. 80% of your data will be fine and index with no issues. 20% will take as long as the other 80% if it has corruption or does not play well with others. The users experience applies here, they will need to know how to spot, identify and repair any issues. 

     

    Example: If you are not checking the data how will you know that something has not been missed or needed pre processing before indexing. Perhaps your AV has blocked 20% of your data, or you needed to preprocess some files so that Intella can read them. Encrypted, OCR, custom metadata fields and some older mail formats come to mind).  

     

    There is also the makeup of the data to consider. If you have 100 gigabytes of zipped files that contain 1 gig + text files that can affect the case dramatically. Again the user needs to understand the data they are indexing. 

     

    Mail containers such as PST/OST/NSF will take more resources than loose docs. The system specifications needed for 1TB of mail containers will be very different to 1TB of loose documents.

     

    The system specifications and usage

    Spec the system to the importance of the job and the other four factors. Don't understand the data makeup? Have inexperienced users who click first and ask questions later?  When the lawyer / reviewer insists on adding a million items to a tag followed by exporting all million to PDF / TIFF so he can print them off - where he is one of eight reviewer on the case. Add a hardware buffer and offer training.  

     

    The software

    How well the software performs will impact on the computer needed. But again the best software on earth when faced with inexperienced users and data corruption can sometimes have issues.  A high spec machine is no guarantee of a perfect case. 

     

     

    The deadline - A.K.A the 2am factor

    Often the biggest factor. If the case really, really has to be done in a week. 

     

    • Spec the computer to ensure it will not be a problem.
    • Plan the case. What tags will be used. What will be tagged.  When and what will be printed / exported by who and so on. 
    • Ensure the users are trained to be able to follow the best practice you specify
    • Look at the data. What is the make up. Does it have a lot of files that will be of no use to you. Can you de-dup ahead of indexing to reduce the volume. 
    • If you are using load files have you agreed a format prior to accepting / creation of the load file. I cannot tell you how often we get support questions that start with "My load file is not working"  
    • Finally - BACK UP THE CASE. Failure to do so will end in tears. 

     

     

    So when we are asked what computer should we use for 1TB of data the above is why it is hard to answer.  What would save us a lot of time would be to offer a blanket answer such as. Get a Dell Precision 7920 with 64-256 RAM, including appropriate drive configuration (or equivalent other brand). That would be $15K-25K+. It will ensure the computer is up to the task but in many cases it would be overkill, it will not guarantee of a perfect job 100% of the time, and it is out of many people's budget. 

     

    Hope this helps in some way.

    • Like 1

  17. Connect Hardware Requirements

    in Archived threads

    Posted

    Hi Mark,

     

    We get this question a lot. The issue with answering it accurately is as follows.

     

    In our opinion there are five factors to a successful job. Ignore these five factors and even highest specification system may not be enough to ensure success. 

     

    The user/reviewers experience. 

    An experienced user can get away with a much lesser computer if he manages that system correctly. If they plan the case and trains the reviewers to not undertake tasks such as  tag 1 million items for no real need. Not to export unnecessarily and not to tax the system with other applications.  In short to understand and to think about the effects of his/her action on the other reviewers.

     

    The evidence

    The 80/20 rule can apply here. 80% of your data will be fine and index with no issues. 20% will take as long as the other 80% if it has corruption or does not play well with others. The users experience applies here, they will need to know how to spot, identify and repair any issues.

     

    Example: If you are not checking the data how will you know that something has not been missed or needed pre processing before indexing. Perhaps your AV has blocked 20% of your data, or you needed to preprocess some files so that Intella can read them. Encrypted, OCR, custom metadata fields and some older mail formats come to mind).  

     

    There is also the makeup of the data to consider. If you have 100 gigabytes of zipped files that contain 1 gig + text files that can affect the case dramatically. Again the user needs to understand the data they are indexing. 

     

    Mail will take more resources than loose docs. The system specifications needed for 1TB of mail may be very different to 1TB of loose documents.

     

    The system specifications and usage

    Spec the system to the importance of the job and the other four factors. Don't understand the data makeup? Have inexperienced users who click first and ask questions later?  When the lawyer / reviewer insists on adding a million items to a tag followed by exporting all million to PDF / TIFF so he can print them off - when he is one of eight reviewer on the case. Add a hardware buffer and offer training.  

     

    The software

    How well the software performs will impact on the computer needed. But again the best software on earth when faced with inexperienced users and data corruption can sometimes have issues.  A high spec machine is no guarantee of a perfect case. 

     

     

    The deadline - A.K.A the 2am factor

    Often the biggest factor or no factor at all. If the case really, really has to be done in a week. 

     

    • Spec the computer to ensure it will not be a problem.
    • Plan the case. What tags will be used. What will be tagged.  When and what will be printed / exported by who and so on. 
    • Ensure the users are trained to be able to follow the best practice you specify
    • Look at the data. What is the make up. Does it have a lot of files that will be of no use to you. Can you de dup ahead of indexing.
    • If you are using load files have you agreed a format prior to accepting / creation of the load file. Cannot tell you how often we get support questions that start with "My load file is not working"  
    • Finally - BACK UP THE CASE. Failure to do so will end in tears. 

     

     

    So when we are asked what computer should we use for 1TB of data the above is why it is hard to answer.  What would save us a lot of time would be to offer a blanket answer such as. Get a Dell720 with 256 RAM or equivalent other brand ($15K-25K+) . It will ensure the computer is up to the task but in many cases overkill and out of many peoples budget. 

     

    Hope this helps in some way. 

  19. Selecting a Computer to Host Your Vound Software

    in General Technical Information

    Posted

    Selecting a Computer to Host Your Vound Software
     

    It is always important to select a computer with ample resources to run the software that will be installed on the host machine, as well as the various tasks the system will be supporting. With today’s large case sizes, this is especially important when you are choosing a computer that will be running any form of ESI processing software. Below is a link to the most important hardware elements to consider when selecting a computer to host Intella and Connect: 

     

    Selecting A Computer To Host Your Vound Software

      

    • Like 1

  20. IntellaCmd not working

    in Archived threads

    Posted

    Hi Mark
     
    Here is how I create a case and index that case. 
     

    C:\Program Files\Vound\Intella 1.8.3>intellacmd -case C:\Cases\TEST2  -user Peter -evidence c:\Evidence

     

    This creates a new case called TEST2 and processes everything in C:\Evidence

     

    I see you are trying to create a case but not adding any evidence. Is there a reason for this?

  21. Connect Hardware Requirements

    in Archived threads

    Posted

    Selecting a Computer to Host Your Intella Software
     

    It is always important to select a computer with ample resources to run the software that will be installed on the host machine as well as the various tasks it will be supporting. With today’s case sizes this is especially important when you are choosing a computer that will be running any form of ESI processing software. Below are the most important hardware elements to consider when selecting a computer to host Intella:

    • The Processor – The processor or CPU is often the first component that comes to mind when discussing the performance of a PC. The processor carries out the instructions of the applications running on the PC. Any sort of software application that deals with a great amount of data analysis will require a respectable processor. However, when the memory and hard drive used do not meet or exceed the recommended standard, the processor can easily become underutilized. As a general rule, only Intel Core i7 processors meant for desktop or server use should be considered for your host computer. Do not use a processor meant for mobile (laptop) use. More cores and higher specs is always better, but consider investing in more memory and fast disks first before choosing for a high-end processor.
    • Memory – Specifically referred to as RAM, your computer requires a certain amount of memory to temporarily store the data and code it is working on. Simply put, the more memory, the more data your computer can work with at once, otherwise it must constantly utilize your hard disk for temporary storage or postpone certain tasks. This can greatly slow down your computer. Anything less than 8 GB should not even be considered. Also know that since Windows Vista, Windows may use the memory that is considered as “free” as a disk cache. This greatly increases the performance of your PC. While memory chips can come in different speeds, more memory typically beats faster memory.
    • The Hard Drive – There are two important elements to consider when considering hard drives. The first is the required storage space. In addition to the space required for your operating systems and applications, you need room to store your evidence files and for Intella to store its case files.  On average you should allow two times the size of your evidence files for storage space for the case files. It is important however not to overlook the speed of your drives. Example of this is the spin speed of the drive. A laptop, 2.5 size USB enclosures and most eco-friendly drives spin much slower than high performance drives. In simple terms this means it will take longer to read or write data to those drives. Laptops, 2.5 size USB and eco drives such as the Western Digital Green spin at approximately 5400 RPM, upper end SATA drives have a 7200 RPM, and SAS and SCSI have a 10,000+ RPM. The faster the disk spins, the faster it can read/write to or from the disk. Then there is SSD drives that are much faster at read / write based on there being no moving parts. There are other factors such as  the drives transfer rates and hard drive cache sizes. However spin speed is a good indicator of overall speed of the drive.

    The installed software is another serious consideration, although the software requirements are pretty straightforward

    • Operating System - Whether you prefer Windows 7, Windows 8 or Windows 8.1, a 64-bit operating system is pretty much required, as a 32-bit version of these operating systems cannot accommodate more than 4 GB or memory. The “Home” or “Starter” editions are not recommended as they again limit the maximum amount of memory and CPUs. Please use the “Pro”, “Enterprise” or “Ultimate” versions instead.
    • Microsoft Office – Office 2007 or a newer version such as 2010 or 2013 is highly recommended if you intend to export your results to a PST file.
    • Lotus Notes – Lotus Notes 9.0 or higher is required for indexing NSF files. Check the user manual for specific minor versions that are not recommended.

    Below are some suggested minimum resource specification packages that are recommended for each of our products. It is usually better to exceed the minimum requirements listed. Naturally, larger evidence sets require more processing time and have higher system requirements than smaller evidence files.

     

    Intella 100

     

    INT100.jpg

     

    Intella 250

    Larger evidence files require more processing time and have higher system requirements than smaller evidence files. This is why the Intella 250 version requires additional memory.

     

    INT250.jpg

     

    Intella Professional / TEAM Manager / Connect*

    Intella TEAM Manager and Intella Connect allow you to share your case data with multiple users simultaneously, either via Intella Viewer or a web browser. Intella Professional, Intella TEAM Manager and Intella Connect all allow in principle for unlimited case sizes (the hypothetical maximum size is entirely determined by the hardware, evidence type and type of use). These factors together add even further demands on the host computer.

    A hard drive RAID configuration can add redundancy and fault tolerance to your computer so that if one drive fails, your data is not lost. A RAID configuration may also increase the speed of your read and write operations. Whether you get fault tolerance, speed improvements or both depends on the specific RAID configuration. How to configure a RAID setup is beyond the scope of this guide.
     

    TEA_PRO_CONNECT.jpg

     

    It is Vound’s expectation that processing and exporting will be undertaken on a different system to the system hosting the shared case with Intella TEAM Manager or Intella Connect. 

     

    The Connect Server* will match the minimum specifications of the computer recommended above. However it does not require the Evidence and Optimization disk drives.  It should also take advantage of a fast network connection to ensure the best reviewer experience. 

    The specifications above relate to a 500 gigabyte case or below. Cases above 500 gigabytes should add 32 gigabytes of RAM per 500 gigabytes of ESI indexed (Example; a 1TB case should have no less than 64 gig and appropriate hardware specifications).

     

     

     

    Intella Viewer

     

    INTV.jpg

    Intella Connect client PC

    The client PCs used to review a case hosted by Intella Connect should have a minimum of 4 GB RAM and have an up-to-date web browser installed. All major web browsers (Microsoft Internet Explorer, Mozilla Firefox and Google Chrome) are supported. See the online documentation for notes on the limitations of specific browser versions, most notably Internet Explorer 8.

     

    Configuration Considerations

    Case file storage and access:

     

    Dev-Spec.jpg

     

    Network storage:  in principle Vound does not recommend using network storage. This is due to the amount of errors seen in support caused by interrupted network traffic or permissions. While using fast network storage is an option, users should know that any network issue big or small can potentially cause irreversible database corruptions.

     

    Case file size requirements:  for each case that is processed, the amount of recommended space depends on the number of items indexed, total size of data as well as the type and length of the expected reviews. As stated earlier, you should allow two times the size of your evidence file set.
     

    Windows Server:  some organizations require Intella or Intella Connect to run on Windows Server. While it is technically possible to run the software on Windows Server, Intella or Intella Connect will typically not benefit from running on a server OS, unless you reach the maximum amount of RAM or CPUs supported by the desktop OS.

  22. IntellaCmd not working

    in Archived threads

    Posted

    Hi Mark,

     

    Can you try: 

     

    intella.exe -user Mark -case "J:\Intella Case Files"

     

    You must

     

    C:\> cd C:\Program Files\Vound\Intella 1.8.3

     

    Then call intella.exe

     

    Also note I am calling the case name folder. 

     

    I have two cases.

    1.intella.exe -user Peter -case "E:\CASES"  >>>
    2.intella.exe -user Peter -case "E:\CASES\CMDTEST 2" >>>
     
    Both open when I do this...
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