Jump to content

Stuck on "Preparing Case"

Recommended Posts

We are regularly unable to get to individual cases in Connect because when we hit the link to go to a case we are presented with a page saying "Preparing Case" .  Sometimes this will last 15 minutes, sometimes hours, sometimes the page will never proceed past this point.   We are on Connect 2.1.1 on 12 core and better Dell servers with 96GB of RAM.  Storage is on enterprise iSCSI SAN.  Plenty of resources and speed here.  Anyone seen this?

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Create New...