kevinma Posted January 25, 2013 Report Posted January 25, 2013 My computer is English Windows XP and able to display Chinese Characters properly. I tried to export the email contains Chinese characters in Intella. Right click the email and then select Export Highlighted Results and select PDF Format. The email exported successfully, but when i view the pdf files, all the Chinese characters are gone. Is there any special requirements to export this type of emails?
Chris Posted January 31, 2013 Report Posted January 31, 2013 Hello, Yes there is, have a look at the user manual, at the section called "How to print and export PDF reports with characters of my language?"
kevinma Posted February 4, 2013 Author Report Posted February 4, 2013 Thanks Chris! According to the manual, we have to download and copy Unicode TrueType font (.ttf) files to C:\Program Files\Vound\Intella\font folder. However, Chinese language is so complicated. One email content contains the following fonts. English - Arial Chinese Simplified - SimSun Chinese Traditional - PMingLiU Chinese Hong Kong - HKSCS Those fonts are not available in single font package. Is it possible for Intella to utilize/ render multiple fonts installed on the system? And possibly add an option in Preferences for selecting "Printing and PDF generation" fonts?
igor_r Posted February 4, 2013 Report Posted February 4, 2013 Hello, Is it possible for Intella to utilize/ render multiple fonts installed on the system? Unfortunately it's not possible at the moment. Only one custom font can be used when exporting to PDF. I can think of the following options for you: 1) Try to find a single font package that covers all the glyphs you need. 2) Use some third party tool to merge a few TTFs into a single one. Please look at this: http://superuser.com...o-font-into-one
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