fuzed Posted March 3, 2016 Report Share Posted March 3, 2016 Hi Guys, I have a customer that wants to allow the 'other side' access to their data, but not to their tags etc. I've been told to make a copy of the intella exported data onto a new drive then copy over the intella index files and edit them, although the information I've been given is lacking in detail. Can anyone tell me what I need to do so that the 'other side' can see the data I'm copying over and start with a clean data set, this will all be hosted with our Intella Connect platform. Thanks Link to comment Share on other sites More sharing options...
Primoz Posted March 3, 2016 Report Share Posted March 3, 2016 Hi Fuzed, The safest way to achieve this would be to create an export (Original Format) of the data you want so share with the 'other side' and then create new case out of it. Link to comment Share on other sites More sharing options...
fuzed Posted March 11, 2016 Author Report Share Posted March 11, 2016 Thanks, I made a copy of the data without all the case information, created a new case with a new name and re-indexed it in the end. Link to comment Share on other sites More sharing options...
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