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Missing Tags


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Hi

 

We are updating our cases without using the IWR function as we have our cases on a server. Every time a case is updated we have to copy the files across.

 

If we merge the folders we can see the tags but they are not present in the case.

 

is there a way to see tags and flags without using the IWR? or do we have to use it?

 

Thanks

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