4n6geek0 Posted November 20, 2014 Report Share Posted November 20, 2014 Scenario: Keywords hit on an item attached to an email. When exported in Original Format with location structure kept, only the attachment item was exported, the parent email becomes a folder. Anyway that I can include the parent email when exporting in Original Format? Link to comment Share on other sites More sharing options...
AdamS Posted November 21, 2014 Report Share Posted November 21, 2014 Tag the parent item rather than the attachment only. You can either change the tagging behaviour in settings so that tagged items automatically include parent items, or my preferred method is once I'm finished tagging I highlight all tagged items that are child items, right click and select show parents. Then apply the tag to the parent items and remove the tag from the child items. Then export as normal and you will have parent items with the attachments intact. Link to comment Share on other sites More sharing options...
4n6geek0 Posted November 21, 2014 Author Report Share Posted November 21, 2014 Thanks AdamS. Your method seems to be the better choice. Under the tagging preference is there a way to just allow the immediate parent to be tag when we are tagging the child? None of the three choices there seems to do that. Link to comment Share on other sites More sharing options...
AdamS Posted November 21, 2014 Report Share Posted November 21, 2014 No I don't think it's designed that way, you will need to take a slightly different approach when dealing with child/parent items depending what you want to tag. My usual process is to first examine only emails (parent items) that way I will capture any child items as part of that tagging process. Then once I've completed that I will go and view any other files which may not have parent items separately. Link to comment Share on other sites More sharing options...
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