Jump to content

Post-processing error "Item ID 123456 is missing in crawler's data" message


Recommended Posts

Hi, I am trying to resolve this error but so far hit a dead end.

My setup:
Using a Windows 10 with Intel i7-7800X CPU @ 3.50GHz and 128GB RAM.
Intella 2.5.1 is installed on the main drive and the case is processed on a separate Internal hard drive.
Application resource management settings are left to their default.

Data type indexed:
I am indexing MS Teams messages in PST file format; files are downloaded from the Microsoft O365 Compliance portal.
I am indexing a total of 5 files of sizes between 8-12 GB each.
So far 2 of them indexed without issue. The 3rd and 4th generated post-processing errors. The 5th is in progress.
See attached an example of an errors file. 
When reviewing the Item ID from the indexed evidence, it corresponds to a folder, which contains 1000+ Teams messages each. 

Has anyone come accross this type of error?
Any idea why this is happening?
I am looking for suggestions to resolve this.

Any suggestion is welcome.
Thank you.



Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Create New...