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Found 3 results

  1. Hello everyone, I'm working with a case where I'm getting this error. "Error response code: 500 Please contact support if this error persists" I looked up some questions like this in the community but all guys with the same problem were rerouted to the customer support. I'm getting this error for some specific search combination, for example, while doing a search by keywords from a specific custodian. How did you solve it? How can I track it to check the problem with details? Thanks and regards!
  2. First time I encounter this message in processing nsf files with Intella. However, all files originating from this source cause the same error. I would appreciate any information on how to properly interpret the message and advice on the necessary steps to remove the warning and proceed with indexing. Thanks a lot in advance!
  3. Im having an odd issue appear when I index folder sources, where after I index it, I get folders and files appearing in the top level of the Locations facet that should be contained in one of the folders I have indexed. Its very anoyying as I should have only 2 top level Folders in locations that correspond to the 2 source folders I originally indexed, but for some reason I have a multitude of other files and folders locations appearing there. I have had it occur on 1.5.2 and 1.6. At first I thought Intella might be treating some of these files like it treats mailboxes and creating a new source for them, but there are still only 2 sources in the sources dialog.
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