JNevins Posted January 23 Report Share Posted January 23 Hello all. Working an active project involving a lot of email and search production. The client's internal procedure typically uses PDF format of emails which are imported into Adobe for the purposes of Bates numbering. During the back and forth of tweaking the output options to get the format desired, the client pointed out the PDFs I produced from Intella look nothing like the native format (fonts, font colors, formatting, highlighting), which in my mind was on obvious comment, but after considering this further I am somewhat confused as to the differences between the output produced when Original View is selected vs Extracted Text. The outputs appear seemingly identical, with the exception being attachments, which have been reduced to the basic text content when Extracted Text is selected. Why wouldn't the Original view option produce the "original view", like the native view or like that produced when previewing an item and selecting the Preview tab? In the case of my PDF exports, the output appears to be the same at the contents tab in the preview, which I would associate with the Extracted Text. I have seemingly tried every conceivable export option with no change. I have also test across multiple machines and versions of Intella, including most current This issue was brought forward by my client since they are seeking a "native" pdf appearance but in a format that can be ingested and Bates numbered through Adobe, AKA PDF. In searching the forums I came across this post many years old, but see no explanation or resolution. Are others experiencing this? Have I failed to notice this as a default behavior/normal behavior? I have posted this same question to tech support in a ticket, as well as example output - radio silence since last week. All comments and suggestions appreciated! Quote Link to comment Share on other sites More sharing options...
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.