Lucas Posted November 9, 2021 Report Share Posted November 9, 2021 Hello, As an admin user, I have access to multiple cases within Intella. In some instances, I have multiple cases for each of my clients. In order to group cases by client, I need to order them by name and use the client's name as a prefix. Something like that: E.g.: Client 1 Case 1 Client 1 Case 2 Client 1 Case 3 Client 2 Case 1 Client 2 Case 2 Client 3 Case 2 I think it would be interesting to group cases as texts in a summary. So you could minimize and maximize the groups to see them together. E.g.: Client 1: Case 1, Case 2, Case 3 Client 2: Case 1, Case 2, Case 3 Do you think this is possible? Thank you! Quote Link to comment Share on other sites More sharing options...
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