Primoz Posted April 24, 2014 Report Share Posted April 24, 2014 Hi everyone, I am opening this topic as quite a few questions related to the folder showed up in our support system recently. For everyone who overlooked the explanation in the User Manual: Intella will try to recover deleted items from the Outlook data file. Recovered items will be located in a special folder named “”. Furthermore, Intella may encounter items outside the regular root folder in the PST file. Any such items are placed in a special folder called “”. Note, that these items are not visible when the PST file is opened in Outlook. Typically they are left-overs from Outlook's own processing and may disappear when the PST file is compacted by Outlook. You can think of orphaned items as a special type of recovered items. It is normal that parts of the body or email headers are missing. FAQs related to : 1) Are these orphan items normally available/visible for the user when using Outlook? No. 2) Are orphan items complete or could they be fragments of a message? It is normal that parts of the body or email headers are missing. Please help us expand this FAQ list - you are welcome to send any questions related to this topic that you can't find answer to. Link to comment Share on other sites More sharing options...
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