llanowar Posted August 22, 2020 Report Share Posted August 22, 2020 I have successfully added a few sources to an Intella Pro 2.3.1.2 case (E01s and folders). I am attempting to add one last E01 image and am receiving the following message in the "Select Folders" window: "Unable to retrieve folders." Note: I loaded this problematic image in another tool (XWays Forensics) and am able to see the partitions and folders tree. I tried re-imaging just the primary partition in the E01 using XWays and adding to a new Intella test case: same issue "Unable to retrieve folders." Any ideas on what may be causing this / how to fix? Thanks group. Quote Link to comment Share on other sites More sharing options...
jon.pearse Posted August 23, 2020 Report Share Posted August 23, 2020 Hi, We will likely need to review the logs etc. Can you submit a support ticket please. Quote Link to comment Share on other sites More sharing options...
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