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Screen not showing correctly during RDP session


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A small number of users have reported a problem in Windows 7 were their Intella UI will not redraw correctly when they disconnect from a RDP session and then reconnect.


We have found that this is due to a bug in Java that seems to only affect certain screen cards (GPU's) or drivers.


A confirmed work-around is as follows.


With Intella closed, right click on the Intella program icon.


1. Select "Property"

2. Click on "Compatibility"

3. Click on the box "Disable Visual Theme"

4. Open Intella and try connecting and then reconnecting your RDP session.



Hope this helps.


Report on if this works are greatly welcome.

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