RALund
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Posts posted by RALund
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Hi,
I have a case set up and the dates are English (british). I am trying to create a load file where the dates/time reflect this.
Within the load file options i have selected the custom dates and set the up to reflect british time/date DD/MM/YYYY however the load file still outputs MM/DD/YYYY
how do i change this so the load file dates are in DD/MM/YYYY
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Why when I search “Name” and “sent items” for the date range 1 December 2014 to 7 January 2015 does Intella display in the list of search results 20 odd entries with type “Contact (from pst)” all dated 7 January 2015 and timed between 3.37pm and 3.46pm?
Does this indicate that these Contacts were sent somewhere or opened on that date. The reason I ask is because the date in question happens to be the users last day of employment. I am wondering, therefore, whether he might have forwarded some of his client contacts or copied them down before he left, or whether there is some other innocent explanation.
Thank you
Richard
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Hi
We are updating our cases without using the IWR function as we have our cases on a server. Every time a case is updated we have to copy the files across.
If we merge the folders we can see the tags but they are not present in the case.
is there a way to see tags and flags without using the IWR? or do we have to use it?
Thanks
Redaction View Customisation
in Archived threads
Posted
Hi,
I am currently looking at this.
Once you have a redaction profile, how do you select it? I have redactions made and in my redaction profile I have removed all the meta data however, when i export it is still there... how do i export out the redactions made using my new redaction profile?