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vanacker

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  2. Possible Memory leak

    in Archived threads

    Posted

    I installed v1.8.3 and ran it without the above change and it consumed all available memory and locked up Windows as I expected.

     

    I modified the "case.prefs" file and added the "UseExperimentalPstCrawler=True".  I ran the problematic PST file again and it Finished Processing. 

     

    I hope this helps determine where the problem lies.  I've processed a lot of PST files in the last few years and this is the first problem I've encountered.  Do I need to add this line every time?  I'll be moving some processing to Intella Connect very soon.  Will this be an issue there?

  4. Possible Memory leak

    in Archived threads

    Posted

    I've also encountered a similar situation this week and I'm using Intella Professional 1.7.2-r26532.  Processing gets to the recovery of deleted items and memory usage has stayed within 1GB of when I started the processing.  Then, within a 5 second timeframe, memory usage consumes the maximum available (12GB on this PC), the disk activity light is solid and Windows appears to freeze.  I think it is attempting to roll out chunks of memory to disk.  I've narrowed it down to a single .OST file (1.1GB).  I initially suspected that the file was corrupt and ran SCANPST on it until it gave me no more errors.  I re-processed the file with the same result. Here is what I find in the main-2015-03-03.log file around the time that memory consumption seems to skyrocket:

     

    [iNFO ] 2015-03-03 11:52:07,305 [AWT-EventQueue-0] Logback logging API implementation is configured.
    [iNFO ] 2015-03-03 11:52:07,305 [AWT-EventQueue-0] Launching Intella Professional 1.7.2-r26532
    [iNFO ] 2015-03-03 11:52:07,305 [AWT-EventQueue-0] Detected OS: Windows 7
    [iNFO ] 2015-03-03 11:52:07,305 [AWT-EventQueue-0] Detected JVM: Java HotSpot 64-Bit Server VM 1.7.0_45
    [iNFO ] 2015-03-03 11:52:07,305 [AWT-EventQueue-0] Max heap size: 1908932608
    [iNFO ] 2015-03-03 11:52:07,315 [AWT-EventQueue-0] Library path added: .
    [iNFO ] 2015-03-03 11:52:07,315 [AWT-EventQueue-0] Library path added: bin
    [iNFO ] 2015-03-03 11:52:07,315 [AWT-EventQueue-0] Library path added: C:\Program Files\IBM\Lotus\Notes
    [WARN ] 2015-03-03 11:52:08,134 [swingWorker-pool-2-thread-4] Item uri: aperture://1?/0/ has no data source.
    [WARN ] 2015-03-03 11:52:08,145 [swingWorker-pool-2-thread-4] Item uri: aperture://1?/0/0/ has no data source.
    [WARN ] 2015-03-03 11:52:08,155 [swingWorker-pool-2-thread-4] Item uri: aperture://1?/0/1/ has no data source.

    ...

    ...

    ...

    [WARN ] 2015-03-03 11:52:11,038 [swingWorker-pool-2-thread-4] Item uri: aperture://1?/2/1561/ has no data source.
    [WARN ] 2015-03-03 11:52:11,038 [swingWorker-pool-2-thread-4] Item uri: aperture://1?/2/1562/ has no data source.

     

    There are roughly 24,000 messages in this four-second timeframe.

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