Jump to content

Recommended Posts

Hi everyone, 
 
I am opening this topic as quite a few questions related to the folder showed up in our support system recently.
 
For everyone who overlooked the explanation in the User Manual:

 

Intella will try to recover deleted items from the Outlook data file. Recovered items will be located in a special folder named “”.
Furthermore, Intella may encounter items outside the regular root folder in the PST file. Any such items are placed in a special folder called “”.
 
Note, that these items are not visible when the PST file is opened in Outlook. Typically they are left-overs from Outlook's own processing and may disappear when the PST file is compacted by Outlook. You can think of orphaned items as a special type of recovered items. It is normal that parts of the body or email headers are missing.
 
FAQs related to :
 
1) Are these orphan items normally available/visible for the user when using Outlook?
No.
 
2) Are orphan items complete or could they be fragments of a message?
It is normal that parts of the body or email headers are missing.
 
Please help us expand this FAQ list - you are welcome to send any questions related to this topic that you can't find answer to.

 

Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...