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Hello Intella-Team, as far as we know performing OCR on an item will work as follows: Export item for OCR, e.g. an image or PDF... Perform OCR externally, e.g. using OmniPage or ABBYY Import OCR'd itemsExtract textual info from OCR'd items Index extracted textual data within Intella There are at least two disadvantages, we have noticed: Opening an "original" PDF will not include the text data from the OCR process Reindexing the Case means loosing all imported OCR texts A possible enhancement could be this approach: Append the OCR'd files as an attachment to the item Add an option to open the Attachment instead of the original item What do you think about this? Thanks Stephan