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Found 3 results

  1. My team is performing production import tests. Despite achieving some positive results, we still have some problems: 1. When checking for errors in the "match loadfile fields with Intella" portion, we encounter the following image, suggesting problems with the opt file, even though the preview of the items with redaction appeared to be correct. The loadfile can be proccessed even with these errors. The Map fields options were filled as in the following image. 2. After processing the loadfile, we realize that some items that should have a redacted image in the visualiza
  2. We have received a few support tickets from users who have had issues with ingesting a load file into Intella. There are two common issues being reported by our users. These two common issues are discussed below, but we will add updates to this post if other issues come up in the future. Note: In this post we are discussing Relativity and Concordance type load files that use .dat and .opt files. Issues 1) The user says that either the 'Load file preview' tab, or the 'Image preview' tab is not working and they can't see their load file, or image entries (respectivley) in these t
  3. I have received a load file with TIFF images and extracted text instead of a native document set. What is the best way to deal with/process these? Thanks in advance...
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