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Found 8 results

  1. Hello Experts, I have to export relevant data from Intella into PST format. The challenge is I want to split the export into multiple parts based on either by size (~1 GB) or by file count 2000 items per export. Has anyone encounters such situation or is there any workaround? PS: Can be a repetitive question
  2. Introduction: This post provides information in regards to troubleshooting issues with Intella and Connect. The information is split into categories to make navigation to the topic, which matches your issue, easier to find. You may have been pointed to this post from the Vound support team. If that is the case, they likely require some information from your Intella/Connect case, or your system. Use this checklist to gather the information required, then provide it to the support team. 1. Intella log files & Exception reports Case logs: Each Intella case has its own set of lo
  3. Is there a way to export files to PDF without a cover sheet being included? I've tried changing a bunch of settings but maybe I missed something.
  4. Scenario: Keywords hit on an item attached to an email. When exported in Original Format with location structure kept, only the attachment item was exported, the parent email becomes a folder. Anyway that I can include the parent email when exporting in Original Format?
  5. Dear Team, I must congratulate the Intella team for Intella Connect 1.8 and hope to see more features in coming years. This is a basic fundamental question and I will really appreciate if our forum members share their views on it. On a RAID 5 configuration system (1 GB RAID Controller Card) having SSD drives (samsung), eight core process (X64 Built - XEON), 64 GB ECC DIMM and Intel Chipset 602: 1. How do i maximise the benefits of an Optimization Folder? 2. Does the minimum requirement of independent hard disk for Optimization folder applicable on a RAID 5 configura
  6. Is it possible to export a set of tags and message/document hashes from one Intella case and import those into another case? For example, I have two cases that have some shared evidence and the cases have now been merged. I would like to also merge the tags from the two cases and evidence into a single case. Is this possible? Thanks, Walt -~
  7. I have a request from some users who are exporting results. They are looking for a solution to the deeply nested folders they have to traverse to get to the single email they downloaded. I remember that Intella 250 allows me to decide if I keep the nested locations or to choose whether to put all the exports in one flat folder. I think they are looking for this solution. Actually they asked for PST output, but I think they would settle for the flat export. Please let me know if that can be done today or if its coming. Thanks
  8. When exporting eml/email files from the Intella the file is empty. Any ideas what might cause this behavior? Also, there appears to be no way to quickly jump to an ID number. So if someone says, "I'm looking at Item ID 194572," is there a way to quickly get to that document by entering the ID?
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