Hi there
Okay I am a relatively inexperienced user of Intella and need some assistance.
I created several tags and sub-tags. I used certain words as keywords and searched across the database. The items I found to be relevant were tagged with the appropriate tag. When I select the “tag” facet it shows a breakdown of my tags as well as the number of items tagged in each tag. This is all good and well. Here’s the problem…Intella shut down due to a power interruption and when it came back online again my tags created are still showing under “the facet tag view” but with zero or only a few items listed as being tagged. When I search the database again across I found items tagged but they are not showing in the “facet tag view”. My question is this: 1) Has anyone experienced this and if so, do you perhaps know how I can get the tagged items to show up on the facet tag view. (Oh…When I go to features, tags the items also does not appear to be there either). 2) How do I identify the items tagged under my tags?
Thanks! Looking forward to your guidance.