068

Also i'm currently running Intella v2.01 - would you advise I upgrade to 2.1 as I think newer versions of Intella have the ability to delete evidence sources?

Hi Thanks for your reply http://support.vound-software.com/Tickets/Submit/RenderForm I have tried to lodge a ticket through the above link but after clicking submit the page displays Network Error A communication error occurred: can you please help further Thank you

Hi Bit concerned right now.. really hope someone can provide some guidance I've been adding and indexing new sources one by one (about 12 so far) and while my last source was indexing I got a out of bounds exception and had to exit Intella upon re-opening Intella i notice that the insight tab isn't able to present the various snapshots (eg internet artifacts) due to this out of bounds exception and some of the values are showing as null. Not quite sure what to do now. If i remove the last source and re-add it and index that new source will everything be ok? or will I need to re-index the whole lot? Or revert to a backup? I backed up about half way in but not since.. If it would assist I can provide error logs. Thanks heaps in advance