Hi, I need to provide accurate information of the number of communications sent and received for individual custodians in a case over a 3 year period and on a monthly basis. On the face of it the Histogram feature would seem to support this type of enquiry but I am not 100% clear on how the information is compiled and should therefore be interpreted. I have reviewed the relevant section in the manual (1.8.4) but it doesn't help me much so I would very much appreciate some help please!
In Histogram view I have deselected all of the field check boxes with the exception of 'Sent' and 'Received'. My case has multiple custodians (subjects), some of which have several PST's as sources and therefore it is safe to assume that there will be a number of duplicated items per custodian.
1. Am I correct in thinking that the Histogram only provides statistics for the entire case? If not is it possible to restrict the results to individual custodians and if so how is it done? (I tried excluding sources in the Location facet but this did not make any difference)
2. Are the results shown in the column graph for all 'Sent' or 'Received' items or is it the number of 'Sent' or 'Received' items after deduplication?
3. If it is for all items is there anyway of de-duplicating the items numbers shown in Statistics?
Also I am not seeing the same number of reported items for 'Sent and 'Received' when I compare the results in the Histogram bar chart with a search on the date range for that month.
In the example below the case has a single subject and 1 PST, there are no filters or excluded options. The case time zone is UTC +4.
Histogram - Jan 2013
Sent = 1175
Received = 1196
Search on all items using date range 01/01/13 to 31/01/13
Sent = 1137
Received = 1152
Is the anomaly because the date range search is excluding certain file types which are included in the 'Statistics'?
Finally! Is there any plan to make the information in the Statistics tab suitable for export?
Any information/advice is gratefully received - thank you!
