Jump to content

fuzed

Members
  • Posts

    140
  • Joined

  • Last visited

  • Days Won

    3

Everything posted by fuzed

  1. thank you, I'll look into that, as it may come in very useful.
  2. I currently have a client who has masses of data that is in another language, that has been uploaded and OCR'd and works great, however they wanted to do some further work in relation to that material by getting manual translations done and then uploading that further data that has been manually translated. They want to connect the new data to the old data - i.e. the OCR file 001 = Manually translated file 001. They are wondering if there is a way to use the family function to do this, or is there a way to manually connect these files? I'm at a loss, so any thoughts would be useful. Thank You All.
  3. Thanks Jon, its not something I've looked into - i'll see whether it is useful, thanks
  4. I have a request from a client, they have a large number of scanned documents coming in, and want to upload these, but the dates/times do not match the date the documents were originally written/printed/created. They want to be able to sort by date/time and have asked is there a way (other than manually adjusting the meta-data) to add a date/time field within Intella and populate that manually? I've had a look custom fields do not appear to allow a user to enter data manually, any thoughts or suggestions are appreciated.
  5. Thanks Jon,. I'm looking into that as we speak.
  6. All, is there a way with intella to collect imap accounts, as I've been provided with the username and password, but Intella does a very small number of messages and then appears to just time out - its sat for 4 hours and got me a very small number of items. I'm assuming some sort of timeout is in place, is there much that can be done to get the mails in the account?
  7. Hi, I've got another case which requires OLK15MSGSOURCE files converting - intella doesn't see the emails, and I'm struggling to find something to convert it. Were running the newest version of intella, but we've not had any luck. Has support for this been added as of yet?
  8. Thanks Jon, The client resolved the issue, not sure how though! Regards Rashid
  9. We have provided a load file for a client but they are asking if we can provide searchable PDF files... The documentation reads: Documents should be provided to Opus 2 as optimised text searchable (OCR’d) PDFs (not PDFs accompanied by TXT files / Tiff files); Can this be done in Intella... If so does anyone have any guidance on how to do it? Many Thanks
  10. Have a similar issue with a Mac, intella doesn't appear to associate attachments with the emails, i.e. it is unable to tell me which emails are associated with which attachments, which isn't great as I've got a case that the client wants access to and most of the material is within the 'INBOX.mbox' on the drive that was processed. Any thoughts on how I can make this useable for the client?
  11. could we have a function that means they can ONLY see batches assigned to them, maybe in a future release?
  12. Morning all. I've been asked to assign a new user a review only account, so they can only see batches assigned to them. I've done this but I can see other batches when logging in as that user, that user can also assign batches to themself, how can I make sure this does not happen? Thanks
  13. email sent with logs etc.
  14. I'll speak to the client and ask permission to share files first, if they give me the go ahead then I can share the files that are causing the issues.
  15. Hi all, I've been processing some data this morning that the client has sent through and I've had a small number of errors in the data which are as follows: "Sep 24, 2018 2:37:23 PM",45441,****removed.pdf,*****removed,TIFF Image,165 KB,Failed: Access violation. The instruction at 0x000002FFF6D4BCA8 (c:\program files\vound\intella 2.2\frengine\bin\recpage.dll) referenced memory at 0xFFFFFFFFFFFFFFFF. The memory could not be read. as well as similar errors - The instruction at 0x000002FFF6C60F2B (c:\program files\vound\intella 2.2\frengine\bin\recpage.dll) referenced memory at 0x000000001D349F00. The memory could not be written. This is an error for a number of the files that are being processed. I've tried changing the memory values to larger and smaller values in the .ini file and the case file, but still not any different. Does anyone have any thoughts? I don't want issues with the data, i.e. the client having data that is missing etc.
  16. Thanks Jason, think this was not needed in the end, but will look into the tagging and ensure its done correctly.
  17. We've got a large number of items tagged which were done during a review, and are interested in exporting the parents of attachments that have been tagged, is there a quick and easy way to do this. I.e. export the email parent of the PDF and its attachment, or do I need to go through each item and then tag it and then export it? I know we can do it the other way around, i.e. export the attachments that are within the email. It would be useful if it was something that could be done quickly and easily.
  18. thanks Alex, I'll ask the client if I can send over a few examples - I've tried with the built-in OCR tool, and selected the correct language but the examples we used didn't appear to OCR correctly.
  19. I have a new client question, they have a number of foreign language PDF files, which are in arabic, chinese, hebrew etc., they are wanting to know how these could be made searchable, we've tested a few PDF's using the Intella platform, and word documents are searchable, however the PDF's do not seem to be. Any thoughts on how this can be achieved, is this a codepage issue, or are we required to do more work?
  20. Thanks Lukaz I understand about the UI element, what I've noticed is that the tag UI gets very full, if were creating material for review, I guess I just like things to be a bit tidier, i.e. having the ability to create top level folders means less clutter. It would be great if the tagging was a little more 'user friendly', copying of a tag so I could create one then copy and paste the same tags throughout, as these are used as radio buttons within the review would be useful.
  21. Guys, I'm working with tagging and batches, and find that the heriachy side of things in batches doesn't work. I.e. if I create a set of tags for example on three levels - Review 1, Review 2 etc Then subsections material 1 material 2 Then create needed not needed etc etc I find when trying to create batches using this I can only create these with the top two levels, anything after that is not detailed. The problem I'm finding is that I have so many tags to create it's getting messy in the TAG area. The client is doing a level 1 review of the material, which is complete, now they want to do a level two review of the same material, so I need to create further tags and batches for this new review. Can this be something that can be looked at, and maybe updated so that tagging and batching is made easier and cleaner. Also would be great if i could manage the tags easier, at the moment if I create a top level and then tags under those and I need to move these around I can not, as I have to delete them.
  22. Thank You Jon, that is perfect - used that and was able to use the tags I'd created to identify the ones that 'has attachments'. I'll explore the features a bit more, it seems to have quite a few useful actions.
×
×
  • Create New...