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jon.pearse

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Everything posted by jon.pearse

  1. Hi, You could tag all items that are not privileged then create a new blank case and export everything that is not privileged to the new case. Of course the new case should be also checked for privileged items to make sure that nothing got through. It is best to read the Connect manual for more info on merging.
  2. Hi, Thanks for the suggestion. We will make an internal ticket to look into this feature.
  3. Hi, there are several updates to chat message presentation in version 2.5. Please see the release notes for more information.
  4. Vound is pleased to announce the official release of W4 1.1.3. For current W4 customers, W4 1.1.3 is available from the Downloads section of our website. You will need your dongle ID to download this update. More information can be found here: https://www.vound-software.com/software-downloads Users with a W4 1.1.x license on their dongle can use this version. If your dongle does not have this version, you will need to update your dongle using Dongle.Manager.exe which is located in the folder where W4 is installed on your system. Please read the Release Notes before installing or upgrading, to ensure you do not affect any active cases. Highlights Stability improvements across all components. Added indexing of AFF4-L logical images. Added indexing of Relativity RSMF files. Added indexing of Microsoft Teams data in PST files. Added indexing of exported Slack content. Release Notes W4-1.1.3-Release-Notes.pdf For additional information, please visit our W4 website website.
  5. Hi Jacques, Can you submit a support ticket please. Processing may not have completed properly and we will need to look at the logs.
  6. Hi ShaunC, I'm not sure if you are aware but we have the 'Saved Search' feature. This is where searches can be saved and repeated at a later time.
  7. Hi Brad, At this point you cant filter search terms in a KW list by date. The work around is to first filter by the date range and tag those items. Then, apply the keywords for that date range over the tag. Then do the same for the second date range etc.
  8. Hi, currently the metadata from the Properties tab can not be exported as already mentioned. If you are after metadata such as the full name, then this should be in the RAW data tab. If there is no RAW data tab for the item, then there may be something wrong with the item. In that case can you submit a support ticket and send us a sample that has no RAW data tab please.
  9. Hi, Currently custom columns can only be made from the Raw data and Headers tabs. Metadata from the Properties tab may be included for custom columns in a future version.
  10. Hi, Are you actually exporting items to a report with the Export wizard and you want to include the metadata fields in the Properties tab? Or, do you want to export the metadata to a csv file?
  11. Hi Shaun, We are trying to understand the issue that you have. Note that the 'Tag all duplicates' option wont make a difference if you have run a KW search. This is because the hits from the KW search will include all duplicates. If this is not the issue you are having, can you submit a support ticket with screenshots of what you are trying to do and the results that you are getting please. You can submit a ticket on our support page here. https://support.vound-software.com
  12. Hi, If you want to search for specific amounts with dollar signs (and commas if required), you should use a regular expression. Regular expressions will find the text that you see in the Contents tab including symbols and non alphabet/numeral characters. The regular expression assistant has an area where you can enter the text that you want to search for, so that lets you test out the regular expression that you are creating.
  13. Hi Lucas, The next version of Intella (2.5) will have some sorting options in the case manager. You can then use the prefix that you mentioned to sort the cases into groups.
  14. Hi Visioner, can you send in a support ticket using the support portal and include you dongle ID please.
  15. Sorry my screenshot did not show the full string. You need to add the ABC (or whatever prefix you want) at the beginning. Yes, the files are renamed with the DocIDs. That is usually how load files are made. To set encremental numbering on each page you need to use the Page_Name setting.
  16. Hi FP1, Here is an example of how I have my numbering setup. In this example a group number is used, but in your case you can remove the %000group%. text from the Advanced field.
  17. Hi FP1, Intella has all of the options which you have listed when exporting to load file format. You can also search for Export IDs in Intella.
  18. Hi FP1, Can you explain what a traditional bates labeling scheme is please.
  19. If the "All rights Reserve" phrase is recognized/separated as a paragraph, you could use the paragraph exclusion on that phrase. That is kind of works like an ignore. E.g. there are no hits returned on this particular phrase if they are in a document. E.g.
  20. Hi, what search criteria are you using with the NOT operator to identity the false hits?
  21. Hi, the only way to export the Insight info is with the HTML option.
  22. Hi, You can set the source location in the Sources tab. Select the source that you want to change and use the folder icon to browse to the new source location. E.g.
  23. Just a quick update. 2FA has been added to Connect in version 2.4.2. More information can be found in the 2.4.2 release notes below. https://www.vound-software.com/docs/2.4.2/Intella-Connect-2.4.2-Release-Notes.pdf
  24. Hi, some good news, and not so good news. The good news is that we have actually improved proximity searches to do what you need to do. In this example I have searched for 'personal information' within 5 words of 'protected' and this is the result. The not so good news is that this is a very recent change and it wont be available until the next release (version 2.5). We are aiming for this release in September provided all tasks and testing has been completed.
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