I've got a suggestion:
When performing a 'date search', there are a number of metadata attributes available to select (but only two are selected by default - date sent/received). These default attributes can limit the results which would otherwise be returned by the search, and an operator without this specific knowledge may inadvertently exclude records from a search.
No notification is provided to the operator that records might be omitted via the default 'date search' options. We found this default setting is also not clearly documented within the manual.
We'd suggest/request for the wishlist that a change be made such that in the future, either:
- The default behaviour of the date range search function will be changed to select all metadata attributes; and/or:
- A user interface change be made to identify (i.e. alert the operator to) implicit restrictions with this default date search behaviour.
We also suggest/request that the documentation be edited, to specifically call out the impact these functions will have on search results.
